Code of Massachusetts Regulations
560 CMR - STATE 911 DEPARTMENT
Title 560 CMR 5.00 - Establishing Certification Requirements For Enhanced 911 Telecommunicators, Governing Emergency Medical Dispatch, And Establishing 911 Call Handling Procedures
Section 5.05 - Requirements for PSAPs to Provide Emergency Medical Dispatch Services
Universal Citation: 560 MA Code of Regs 560.5
Current through Register 1531, September 27, 2024
(1) By July 1,2012, and thereafter, each primary PSAP, regional PSAP, and RECC shall either:
(a) provide EMD through certified emergency
medical dispatchers at such PSAP or RECC; or
(b) arrange for EMD to be provided through a
certified EMD resource.
(2) By July 1, 2012, and thereafter, each primary PSAP, regional PSAP, and RECC that provides EMD through certified emergency medical dispatchers at such PSAP or RECC and each certified EMD resource that provides EMD shall:
(a) use a
single Department-approved Emergency Medical Dispatch Protocol Reference System
on every request for medical assistance, unless exigent circumstances prohibit
such use;
(b) have in place
policies and procedures for the safe and effective use of the
Department-approved EMDPRS;
(c)
provide pre-arrival instructions; and
(d) provide dispatch life support in
compliance with the written text of scripts and other processes within a
Department-approved EMDPRS.
(3) In recognition of the unique responsibilities of wireless state police PSAPs to receive wireless 911 calls, wireless state police PSAPs shall be permitted to meet the requirements of 560 CMR 5.05 as follows:
(a) Wireless state police PSAPs shall,
whenever possible, immediately transfer or relay wireless 911 calls requesting
emergency medical assistance to the appropriate PSAP, RECC, or private safety
department in order for such entity to provide EMD through certified emergency
medical dispatchers or through a certified EMD resource.
(b) For wireless 911 calls that are not able
to be transferred or relayed to the appropriate PSAP, RECC, or private safety
department in order for such entity to provide EMD through certified emergency
medical dispatchers or through a certified EMD resource, and for calls that are
within the jurisdiction of the wireless state police PSAP, the wireless state
police PSAP shall either provide EMD through certified emergency medical
dispatchers; or arrange for EMD to be provided through a certified EMD
resource.
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