Code of Massachusetts Regulations
230 CMR - DIVISION OF REGISTRATION
Title 230 CMR 15.00 - General Provisions and Standards of Practice
Section 15.07 - Student Complaints
Universal Citation: 230 MA Code of Regs 230.15
Current through Register 1531, September 27, 2024
(1) A School shall establish a written procedure for resolving student complaints. The procedure shall be made available to students at the time of enrollment and upon request, and shall be published in the School catalogue.
(2) A School shall respond to written student complaints in writing within ten days from when the complaint was submitted to the School and maintain records of student complaints and School responses in accordance with 230 CMR 15.03(1)(b)6.
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