Code of Massachusetts Regulations
220 CMR - DEPARTMENT OF PUBLIC UTILITIES
Title 220 CMR 29.00 - Billing Procedures For Residential Rental Property Owners Cited For Violation Of The State Sanitary Code 105 Cmr 410.354 Or 105 Cmr 410.254
Section 29.05 - Tenant Customer Responsibility

(1) Rental Agreement. When a tenant customer is identified by the company as its customer of record, it will be presumed that the property owner and the tenant customer established a rental agreement that provides for the tenant customer to pay for the electricity or gas used in the dwelling unit which is the subject of the violation.

(2) Obligation. A tenant customer, within 60 days of receipt of a Sanitary Code citation pursuant to 105 CMR 410.354 and/or 105 CMR 410.254, shall provide the utility company with a copy of the citation and shall inform the utility company of the name and current address of the property owner subject to the citation. Failure of the tenant customer to provide the utility company with a copy of the citation within 60 days of its receipt shall bar the tenant customer from obtaining a refund pursuant to 220 CMR 29.00.

(3) Occupancy. A tenant customer may submit a copy of the citation to the utility company even if the tenant customer is not currently occupying the dwelling unit which is the subject of the citation. However, the tenant customer must have been a noccupant of the dwelling unit and a tenant customer of the utility company at the time that the dwelling unit was inspected by the Certifying Agency and cited for a violation(s) pursuant to 105 CMR 410.354 and 105 CMR 410.254.