Code of Massachusetts Regulations
211 CMR - DIVISION OF INSURANCE
Title 211 CMR 56.00 - REDUCTIONS IN PREMIUM CHARGES FOR PRIVATE PASSENGER MOTOR VEHICLE INSURANCE FOR INSURED ELECTING OPTIONAL PARTICIPATING REPAIR SHOP
Section 56.06 - Conflicts of Interest

(1) No employee or agent of an insurer with responsibility for creating, managing, or maintaining a list of one or more participating repair shops as prescribed in 211 CMR 56.04(4) shall receive or ask for any payment, gift or any other thing of value from any repair shop included, or seeking to be included, on the insurer's list of participating repair shops. No repair shop, or employee or owner thereof, shall give, pay or offer to give or pay, anything of value to any employee or agent of an insurer with responsibility for creating, managing or maintaining a list of participating repair shops. No repair shop, or employee, owner or agent thereof, shall give or pay, or offer to give or pay, anything of value to any person in exchange for being included, or as an inducement for being included, on an insurer's list of participating repair shops. For purposes of 211 CMR 56.06, the words "employee", "owner" and "agent" shall also include any spouse or child of an employee, owner or agent.

(2) A discount on parts, glass, labor rate or other item, customer service, or any other agreement reducing or limiting the cost of repairs offered by a participating repair shop to an insurer shall not constitute a "payment, gift or any other thing of value" for purposes of 211 CMR 56.06(1).