Code of Massachusetts Regulations
209 CMR - DIVISION OF BANKS AND LOAN AGENCIES
Title 209 CMR 18.00 - Conduct of the business of debt collectors, student loan servicers, and third party loan servicers
Section 18.03 - Application Requirements - Debt Collector Applicants and Student Loan Servicer Applicants
Universal Citation: 209 MA Code of Regs 209.18
Current through Register 1531, September 27, 2024
(1) Application. Each debt collector applicant or student loan servicer applicant shall submit a written application on a form prescribed by the Commissioner, signed under the pains and penalties of perjury, containing such information as the Commissioner may from time to time require.
(2) License Requirements. A debt collector applicant or student loan servicer applicant shall be required to submit detailed information supporting the following general requirements:
(a)
Financial Responsibility. A debt collector applicant
or student loan servicer applicant shall demonstrate financial responsibility
and shall demonstrate and maintain a positive net worth. Failure to demonstrate
a positive net worth at any time in which the debt collector or student loan
servicer license is in effect may constitute evidence that the aforementioned
licensee has failed to satisfy the financial responsibility requirements of 209
CMR 18.03(1)(a).
1. The Commissioner, in his
or her discretion, may require a debt collector to furnish a bond, in addition
to the $25,000 bond that is required pursuant to M.G.L. c. 93, §§
24A, 25 and 26, in a sum as determined by the Commissioner. The bond shall run
to the state treasurer and be executed by the licensee and by a surety company
licensed by the Massachusetts Division of Insurance.
2. A student loan servicer applicant shall
furnish a surety bond of $25,000 in such form and with such sureties as may be
approved by the Commissioner, as required pursuant to M.G.L. c. 93L, §
2(d). The Commissioner, in his or her discretion, may require a student loan
servicer to furnish a bond, in addition to the requirements pursuant to M.G.L.
93L, § 2(d), in a sum as determined by the Commissioner and in a form
prescribed by the Commissioner.
(b)
Financial
Statements. A debt collector applicant or student loan servicer
applicant shall submit financial statements prepared in accordance with U.S.
generally accepted accounting principles, in U.S. dollars, meeting the
following minimum requirements:
1.
Contents. The financial statements required by
209 CMR 18.00 shall include,
but are not limited to, a Balance Sheet, Income Statement, Statement of Cash
Flows, Statement of Stockholder's Equity, and all relevant notes
thereto.
2.
Initial
Application. A student loan servicer applicant shall submit
financial statements audited by an independent certified public accountant. A
debt collector applicant shall submit financial statements audited by an
independent certified public accountant, or, if audited financial statements,
were not prepared, the debt collector applicant shall submit financial
statements reviewed by an independent certified public accountant. If a debt
collector applicant or student loan servicer applicant has not conducted any
business, it shall submit an initial Balance Sheet which has been audited or
reviewed by an independent certified public accountant. At the discretion of
the Commissioner and under such conditions as he or she may impose, an
Applicant's unaudited financial statements may be submitted with audited
consolidated financial statements of its parent.
3.
Renewal
Applications. Each debt collector license and student loan
servicer license shall expire annually on a date determined by the
Commissioner. A student loan servicer applicant for license renewal shall
submit financial statements which have been audited by an independent Certified
Public Accountant within 90 days of the close of its fiscal year. A debt
collector applicant for license renewal shall submit financial statements which
have been either audited or reviewed by an independent Certified Public
Accountant within 90 days of the close of its fiscal year. At the discretion of
the Commissioner and under such conditions as he may impose, a debt collector
applicant or student loan servicer applicant may submit unaudited entity-only
financial statements with its parent's audited consolidated financial
statements.
4.
Audit
Scope. The audited financial statements shall be performed in
accordance with generally accepted auditing standards and reviewed financial
statements shall be performed in accordance with Statements of Standards for
Accounting and Review Services issued by the American Institute of Certified
Public Accountants.
(c)
Character and Fitness. A debt collector applicant or
student loan servicer applicant shall submit information demonstrating that it
possesses the character, reputation, integrity and fitness to engage in the
business of a debt collector or student loan servicer in an honest, fair,
sound, and efficient manner.
(d)
Other Information. A debt collector applicant or
student loan servicer applicant shall submit such other information as the
Commissioner may deem necessary to properly evaluate an application.
(e)
Incomplete
Applications. Debt collector applications which are missing
material information shall be held in an incomplete status for a period of 14
calendar days after written notice to the debt collector applicant specifying
the nature of the deficiency. Student loan servicer applications which are
missing material information shall be held in an incomplete status for a period
of 60 calendar days after written notice to the student loan servicer applicant
specifying the nature of the deficiency. If such deficiency remains outstanding
for more than the aforementioned time periods, the license application may be
considered abandoned and terminated by the Commissioner, and the applicant
shall be required to submit a new application and pay all fees associated
therewith.
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