Code of Massachusetts Regulations
201 CMR - OFFICE OF CONSUMER AFFAIRS AND BUSINESS REGULATION
Title 201 CMR 19.00 - Customized Wheelchair Arbitration
Section 19.03 - Processing of Arbitration Forms
Current through Register 1531, September 27, 2024
(1) Submitted arbitration forms will be date- stamped and assigned a case number upon receipt. A request for arbitration form shall be deemed to be timely filed if it is date-stamped or post marked within 18 months of the date the owner took possession of the new customized wheelchair.
(2) Customized wheelchair request for arbitration forms shall be reviewed for completeness and compliance with 201 CMR 19.02.
(3) Completed arbitration forms shall be date-stamped to indicate their acceptance for arbitration. This acceptance date shall trigger the 45-day period in which the arbitrator must render a decision in the case, and shall be deemed to be the date received.
(4) The OCABR may rescind any acceptance granted in error or because of incomplete or erroneous information.