Code of Massachusetts Regulations
201 CMR - OFFICE OF CONSUMER AFFAIRS AND BUSINESS REGULATION
Title 201 CMR 19.00 - Customized Wheelchair Arbitration
Section 19.03 - Processing of Arbitration Forms

Universal Citation: 201 MA Code of Regs 201.19

Current through Register 1531, September 27, 2024

(1) Submitted arbitration forms will be date- stamped and assigned a case number upon receipt. A request for arbitration form shall be deemed to be timely filed if it is date-stamped or post marked within 18 months of the date the owner took possession of the new customized wheelchair.

(2) Customized wheelchair request for arbitration forms shall be reviewed for completeness and compliance with 201 CMR 19.02.

(a) Incomplete forms shall be returned to the consumer promptly for completion. Such forms when completed must be received by the OCABR within 30 days or within the consumer's period of eligibility for filing the request, whichever is later. The OCABR may reject a request that is not timely returned.

(b) Forms found not in compliance with 201 CMR 19.02 will be rejected, with the reason for rejection sent to the consumer.

(3) Completed arbitration forms shall be date-stamped to indicate their acceptance for arbitration. This acceptance date shall trigger the 45-day period in which the arbitrator must render a decision in the case, and shall be deemed to be the date received.

(4) The OCABR may rescind any acceptance granted in error or because of incomplete or erroneous information.

Disclaimer: These regulations may not be the most recent version. Massachusetts may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.