Code of Massachusetts Regulations
201 CMR - OFFICE OF CONSUMER AFFAIRS AND BUSINESS REGULATION
Title 201 CMR 14.00 - HOME IMPROVEMENT CONTRACTOR ARBITRATION AND GUARANTY FUND
Section 14.07 - Settlement by Submission of Documents for Claims of $10,000 or Less
Current through Register 1531, September 27, 2024
(1) Written Hearing Presumption. Where no party's claim exceeds $10,000, exclusive of claimed interest and arbitration fees or costs, the dispute shall be resolved by submission of documents (hereinafter called a written hearing), unless any party requests an oral hearing, or the arbitrator determines that an oral hearing is necessary. A party desiring an oral hearing must notify the OCABR and the opposing side within ten business days of the notice of acceptance of the case, or, in the event a counterclaim is timely filed, within five business days after notice of the arbitrator's acceptance of the counterclaim. After that time, an oral hearing may only be granted with the arbitrator's consent.
(2) Written Hearing Procedures. The written hearing shall conform to the following procedures: