Code of Massachusetts Regulations
130 CMR - DIVISION OF MEDICAL ASSISTANCE
Title 130 CMR 610.000 - MassHealth: Fair Hearing Rules
Section 610.017 - Reasonable Accommodations

BOH provides reasonable accommodations in accordance with the Americans with Disability Act (ADA) to appellants who request such accommodations. BOH informs appellants of the availability of this service. In addition, BOH will provide telephonic or, at its option, other interpreter services for an appellant whose English proficiency is limited, unless such appellant provides his or her own interpreter or such appellant knowingly and voluntarily signs a waiver of such services.