Code of Massachusetts Regulations
130 CMR - DIVISION OF MEDICAL ASSISTANCE
Title 130 CMR 448.000 - Community Behavioral Health Center Services
Section 448.420 - Written Policies and Procedures
Current through Register 1531, September 27, 2024
Each community behavioral health center must have and observe written policies and procedures that include
(A) a description of the geographical area served;
(B) an intake policy;
(C) admission procedures, including criteria for client admission and procedures for multidisciplinary review of each individual referral;
(D) treatment procedures, including, but not limited to, development of the treatment plan, case assignment, case review, discharge planning, and follow-up on members who leave the center voluntarily or involuntarily;
(E) a medication policy that includes prescription data, administration data, monitoring data, and procedures for induction and bridging of MOUD;
(F) a referral policy, including procedures for ensuring uninterrupted and coordinated member care upon transfer;
(G) procedures for walk-in members, and clinical emergencies during operating and nonoperating hours;
(H) recordkeeping policies, including what information must be included in each record, and procedures to ensure confidentiality;
(I) personnel and management policies, including policies for hiring, training, evaluation, supervision and termination protocol for all staff;
(J) a utilization review plan; and
(K) explicit fee policies with respect to billing third party payers and cancellation procedures.
