Code of Massachusetts Regulations
130 CMR - DIVISION OF MEDICAL ASSISTANCE
Title 130 CMR 422.000 - Personal Care Attendant Services
Section 422.439 - Transitional Living Program: Service Agreement
Universal Citation: 130 MA Code of Regs 130.422
Current through Register 1531, September 27, 2024
(A)
(1)
Before the initiation of PCA services, the transitional living provider, with
the participation of the member and the surrogate (if any), must develop a
written individual service agreement, which must describe in detail the
responsibilities of the PCA, the member, the member's surrogate or
administrative proxy, if any, and the transitional living provider.
(2) On the basis of an assessment as provided
in
130 CMR
422.438(A), the transitional
living provider, with the participation of the member to the fullest extent
possible, must determine whether a surrogate is needed to manage the personal
care services. If no surrogate or administrative proxy is needed, the service
agreement must clearly state that the member has sole responsibility to manage
PCA services.
(3) If a surrogate or
administrative proxy is needed, the service agreement must name the surrogate
or administrative proxy, and pursuant to and as described in the service
agreement, the member must be involved in managing PCA services to the maximum
extent possible. The service agreement's description of the surrogate or
administrative proxy's responsibilities must include the frequency of the
surrogate or administrative proxy's visits with the member. The transitional
living provider is responsible for monitoring the overall implementation of the
service agreement.
(4) Before
implementing or modifying the service agreement, the transitional living
provider must provide to the member or surrogate:
(a) a copy of the service
agreement;
(b) an explanation, if
necessary, of the terms of the agreement;
(c) an opportunity to object to any terms of
the agreement; and
(d) a process to
resolve any objections as soon as possible, including an opportunity to meet
with all interested persons.
(B) Where the service agreement identifies the need for a surrogate or administrative proxy, the organization, with the participation of the member and the surrogate, must review the service agreement and its implementation. Review of the agreement must include a review of the needs and circumstances of the member, the services provided by the PCA, and the surrogate's management of PCA services. If necessary, the plan will be modified:
(1) at least every three
months;
(2) when there is a change
in the surrogate or administrative proxy;
(3) when other significant changes in
circumstances necessitate it; and
(4) whenever requested by the member or the
surrogate or administrative proxy.
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