(A)
General Staffing Requirements.
(1) Prior to hiring or contracting with any
staff, the DH provider must
(a) check the
candidate's references and job history and ensure that the candidate meets all
of the required experience, education, and qualifications before
hiring;
(b) conduct a Criminal
Offender Records Information (CORI) check and determine whether any offender
records may disqualify the individual for employment;
(c) conduct a Sex Offender Registry
Information (SORI) check and determine whether any offender records may
disqualify the individual for employment;
(d) search the DPPC Abuser Registry prior to
hiring staff or contracting with care providers of persons with ID/DD to align
with Nicky's Law (M.G.L. c. 19C, § 15);
(e) check the Office of Inspector General
(OIG) List of Excluded Individuals and Entities (LEIE) to determine whether the
candidate appears on the LEIE and is thus disqualified from
employment;
(f) conduct a national
criminal background check in accordance with the administrative procedures
described at 115 CMR 12.00: National Criminal Background
Checks;
(g) conduct
license and certification checks and validate that the candidate has obtained
all necessary licenses and certifications and that all licenses and
certifications are current;
(h)
ensure that each DH staff person is not providing direct care to any member
whom that staff person is related to or legally responsible for; and
(i) ensure that each DH staff person has
received a tuberculosis screening within the previous 12
months.
(2) On an ongoing
basis, the DH provider must
(a) ensure that
all staff receive tuberculosis screenings in accordance with current guidelines
issued by the Centers for Disease Control and Prevention (CDC) and
DPH;
(b) conduct an OIG LEIE check
for all staff each month;
(c)
ensure that all staff are appropriately trained and managed, which must include
but not be limited to training in recognition and reporting of abuse;
(d) have available at all times a sufficient
number of educated, experienced, trained, and competent personnel to provide DH
to individuals with ID or DD;
(e)
evaluate staff annually using standardized evaluation measures;
(f) maintain a separate personnel file for
each staff member with all applicable information including performance
evaluations; and
(g) include in
each staff member's personnel file any staff incident or accident
reports.
(B)
Professional Interdisciplinary Team (IDT).
(1) The DH provider must have an IDT that
consists of the health care supervisor, developmental specialist, DHSM, and
program director. Responsibilities of the IDT include, but are not limited to
(a) designing the implementation,
supervision, and continued review of the DH provider's provision of DH to
members in accordance with members' individual DHSP; and
(b) if applicable, determining members' need
for ISS-based on a clinical assessment using a tool in the form and format
established by the MassHealth agency or its designee and submitted to the
MassHealth agency or its designee.
(2)
Additional Interdisciplinary
Team Members.
(a) For the
purposes of completing each member's SNA, the IDT must also include the
clinicians noted at
130 CMR
419.416(C)(2) as well as
other health care professionals as applicable to the member's need. These team
members are responsible for reassessing a member's areas of need in the event
of a significant change in the member's condition.
(b) Circumstance for continued participation
of additional IDT members
1. if, based on a
member's SNA, it is determined that a member needs to receive formal direct
therapy, which would be implemented by the therapist or pathologist, the
recommending therapist or pathologist must continue to participate in the
member's IDT reviews;
2. if, based
on a member's SNA, it is determined that a member does not require continued
formal direct therapy, the applicable therapist or pathologist does not need to
continue to participate in the member's interdisciplinary reviews;
and
3. if a significant change in
the member's condition occurs, the appropriate clinician(s) must reevaluate the
member's SNA and the recommendations.
(C)
Administrator.
(1)
Qualifications.
The administrator must hold either a bachelor's degree in business management
or a related field or have at least two years of experience in health care
management. One year of that experience must have been in a supervisory
capacity.
(2)
Responsibilities. The administrator must
(a) manage day-to-day activities, if acting
as the program director;
(b) report
to the MassHealth agency or its designee and other involved agencies;
(c) monitor compliance with all applicable
laws and regulations governing DH; and
(d) implement the DH provider's policies and
procedures.
(D)
Program Director.
(1)
Qualifications. The program director must hold a
bachelor's degree in a health-related field, with at least three years of
relevant health care experience, of which at least two of those years must have
been spent in a supervisory role. Six years of relevant health care experience,
with three of those years serving in a supervisory role, may be substituted in
lieu of a bachelor's degree.
(2)
Responsibilities. The program director must
(a) manage the day-to-day activities of the
provision of DH;
(b) monitor
compliance with all applicable laws and regulations governing the provision of
DH;
(c) implement and oversee the
DH provider's policies and procedures;
(d) hire, oversee training, supervise,
evaluate, and when necessary fire staff members;
(e) oversee member services and participate
on IDTs; and
(f) report to the
MassHealth agency and other involved agencies, as requested and required by the
agency or agencies.
(E)
Health Care
Supervisor.
(1)
Qualifications. The health care supervisor must be
licensed as a registered nurse in the Commonwealth of Massachusetts with
relevant experience.
(2)
Responsibilities. The health care supervisor is
responsible for overseeing the indirect and direct nursing care provided to
members receiving DH from the DH provider and must (a) supervise or provide
direct care and training in relevant areas;
(b) coordinate medical services with each
member's PCP or medical clinic;
(c)
oversee all health care services provided to the member while at the
program;
(d) complete nursing
assessments;
(e) participate on all
interdisciplinary teams;
(f) obtain
reports and approval of medical care plans from PCPs;
(g) ensure that nurse progress notes are
recorded quarterly, or more often if the member's condition requires more
frequent monitoring;
(h) advise the
program director and other DH provider staff of any medical problems that may
hinder a member's participation in DH or in a specific activity; and
(i) supervise any other nursing
staff.
(F)
Developmental Specialist.
(1)
Qualifications.
Each developmental specialist must have a high school diploma or GED.
(2)
Responsibilities. Each developmental specialist must
(a) participate in member IDT
reviews;
(b) ensure member training
programs are implemented according to their DHSP; and (c) provide assistance
with activities of daily living.
(G)
Day Habilitation Service
Manager (DHSM). Each member must be assigned a DHSM. The DHSM can
be the program director or developmental specialist or other personnel that
meet the qualifications set forth in 130 CMR 419.421(G)(1) .
(1)
Qualifications.
The DHSM must have experience with case managing and case reviews in a relevant
health care setting.
(2)
Responsibilities include
(a) supervising the
implementation of the DHSP;
(b)
reviewing members' DHSP;
(c)
ensuring plan updates are made to the DHSP;
(d) participating in interdisciplinary team
meetings; and
(e) maintaining
member records.
(H)
Other Licensed Nursing
Staff.
(1)
Qualifications. Other licensed nursing staff must be
licensed in the Commonwealth of Massachusetts as either a practical nurse or
registered nurse.
(2)
Responsibilities. Under the direction of the health
care supervisor, other licensed nursing staff must
(a) provide direct care and training in
relevant areas;
(b) coordinate
medical services with each member's PCP or medical clinic;
(c) complete nursing assessments;
(d) obtain reports and approval of medical
care plans from PCPs;
(e) complete
all nursing documentation and quarterly nursing notes or more often if the
member's condition requires more frequent monitoring; and
(f) advise the program director and other DH
staff of any medical problems that may hinder a member's participation in DH or
in a specific activity.
(I)
Other Direct Care Staff
(Paraprofessionals).
(1)
Qualifications. Other direct care staff must be able
to complete the duties of the position.
(2) Responsibilities include
(a) assisting with ADLs;
(b) assisting with implementation member
individual programs; and
(c)
providing input for interdisciplinary team
reviews.
(J)
Behavioral Professionals.
(1)
Qualifications.
(a)
Behavioral
Specialist. The behavioral specialist must have one year's
relevant work experience in developing behavioral programming for
individuals.
(b)
Psychologist. The psychologist must be currently
licensed by the Massachusetts Board of Registration of Psychologists, or have
at least a master's degree in clinical psychology and at least three years of
full-time, supervised, postgraduate experience.
(c)
Behavioral Aide.
A behavioral aide must have at least one year's experience with data collection
and with implementing behavioral programming.
(2)
Responsibilities.
(a)
Behavioral Specialists. A behavioral specialist must
1. assess each individual's behavioral and
affective development need areas, except for those individuals with no
documented history of behaviors or who, at the time of assessment, are not
exhibiting behaviors noted in their history; and
2. make recommendations, based upon
assessment, on the behavioral programming and habilitation services necessary
to meet the members identified needs.
(b)
Psychologist. If
the DH provider includes psychological testing, a psychologist must perform
such testing.
(c)
Behavioral Aides. A behavioral aide must assist with
assessment and implementation of behavioral programming to address identified
need areas.
(L)
DH Staff Training
Requirements. The DH provider must provide initial and annual
training to all staff members who are responsible for the care of a member.
Records of completed training must be kept on file and updated regularly by the
DH provider. The initial training must be completed for new staff within three
months of hire and must include, but is not limited to, the following topics:
(1) delivery of DH by the DH
provider;
(2) DH provider written
policies and procedures;
(3) DH
provider staff roles and responsibilities;
(4) caring for people with ID/DD, behavioral
health issues including positive behavioral supports (PBS), behavior
acceptance, and accommodations;
(5)
observation, reporting, and documentation of the member's status;
(6) emergency procedures;
(7) universal precautions and infection
control practices;
(8) advance
directives;
(9) prevention of, and
reporting of, abuse, neglect, mistreatment and misappropriation/financial
exploitation;
(10) techniques of
providing safe personal care assistance and good body mechanics;
(11) human rights, non-discrimination, and
cultural sensitivity;
(12)
recognizing, responding to, and reporting change in condition, emergencies, and
knowledge of emergency procedures, including the DH provider's fire, safety,
and disaster plans;
(13) the
requirements of 130 CMR 419.000;
(14) information about local health, fire,
safety, and building codes;
(15)
privacy and confidentiality;
(16)
interdisciplinary professional team approach;
(17) communication and interpersonal
skills;
(18) completing and filing
critical incident reports; and
(19)
recognizing the physical, emotional, and developmental needs of the individuals
in their care and working in a manner that respects them, their privacy, and
their property.