Code of Massachusetts Regulations
121 CMR - OFFICE FOR REFUGEES AND IMMIGRANTS
Title 121 CMR 2.000 - Massachusetts Refugee Resettlement Program
Section 2.630 - Concluding the Application Process

Universal Citation: 121 MA Code of Regs 121.2

Current through Register 1518, March 29, 2024

(1) Approval or Denial. The application process shall be concluded by an approval or denial of the application unless the applicant voluntarily withdraws his or her application. The approval or denial must be supported by facts recorded in the case record. The Case Management Provider shall send adequate notice to the applicant immediately upon determination, but no later than five working days from the receipt of verifications as required by 121 CMR 2.635(3).

(a) Eligibility. The Case Management Provider shall notify eligible applicants of the approval in writing. The notice shall include the effective date of eligibility; the amount of refugee cash assistance authorized, if any; and an explanation of the right to appeal.

(b) Ineligibility. If the applicant, or any other family member(s) for whom assistance is requested, is determined to be ineligible, the applicant shall be notified in writing of the denial. The notice of denial shall include the reason(s) for the denial, the specific regulations supporting the denial and an explanation of the right to appeal.

If the adverse action is the result of the lack of verifications required to make a determination of eligibility, the written notice shall contain a list of the missing verification(s) and shall inform the applicant that a second eligibility determination will be made if the missing verifications are submitted within 30 days of the date of the denial notice.

(2) Voluntary Withdrawal. The applicant may voluntarily withdraw his or her application at any time. The request must be made in writing and must be confirmed by the Case Management Provider through a notice sent to the applicant and recorded in the case record.

(3) Unable to Locate. If the Case Management Provider cannot locate the applicant after reasonable attempts, the application shall be denied. Prior to denial, the Case Management Provider shall notify the applicant of these efforts by mail at the given address and allow a reasonable time for response. If no response is received or if mail is returned by the Postal Service as undeliverable with no forwarding address, the application shall be denied.

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