Code of Massachusetts Regulations
121 CMR - OFFICE FOR REFUGEES AND IMMIGRANTS
Title 121 CMR 2.000 - Massachusetts Refugee Resettlement Program
Section 2.615 - Filing of Application

Universal Citation: 121 MA Code of Regs 121.2

Current through Register 1531, September 27, 2024

(1) Right to Apply. Every person has the right, and shall be given the opportunity, to apply for MRRP without delay. Individuals who inquire about assistance shall be given information about MRRP. The Case Management Provider must accept for decision all applications for MRRP even if a given applicant appears to be ineligible.

(2) Definitions.

(a) An application is a signed and dated request for assistance on a form prescribed by ORI. The application is filed when the applicant signs and dates the prescribed form. The case manager and the applicant complete the application together.

(b) An inquiry is a request for information about MRRP or its eligibility requirements. An inquiry may result in an application, referral to another Refugee Resettlement Agency, or no further action.

(3) Activities to be Completed Within 24 Hours. If the Case Management Provider cannot complete the application form within 24 hours of filing, excluding weekends and holidays, the Case Management Provider shall within 24 hours, complete the following activities:

(a) Log the case in the Case Management Provider's records. Logging includes recording the applicant's name, address, telephone number, and the date on which the application for assistance was filed; and

(b) Orally inform the applicant of the steps that he or she must take to complete the application and of the general verification requirements, and give the applicant a written list of verifications known to be missing at the time.

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