Code of Massachusetts Regulations
106 CMR - DEPARTMENT OF TRANSITIONAL ASSISTANCE
Title 106 CMR 360.000 - Supplemental Nutrition Assistance Program (SNAP): general provisions
Section 360.220 - Complaint Requirements
Current through Register 1531, September 27, 2024
(A) Complaints shall contain the following information to facilitate investigations:
(B) If a complainant makes allegations verbally and is unable or reluctant to put the allegations in writing, the worker to whom the allegations are made shall document the complaint in writing and forward the complaint within ten working days to the Director of Equal Opportunity, Department of Transitional Assistance, 600 Washington Street, Boston, MA 02111.
(C) Complaints will be accepted even if the information specified in 106 CMR 360.220(A) is not complete. However, investigations will be conducted only if information concerning 106 CMR 360.220(A)(2) through (4) is provided.
(D) A complaint must be filed no later than 180 days from the date of the alleged discrimination. However, the time for filing may be extended by the Secretary of Agriculture or the Commissioner of the Department or designee.