Code of Massachusetts Regulations
105 CMR - DEPARTMENT OF PUBLIC HEALTH
Title 105 CMR 920.000 - Establishing A Uniform Schedule Of Assessments For Direct Pay Patients At The Department Of Public Health Hospitals
Section 920.007 - Application and Determination Procedures

Universal Citation: 105 MA Code of Regs 105.920

Current through Register 1518, March 29, 2024

(A) The superintendent of each hospital shall appoint an employee or employees to inform direct pay patients about the availability of an assessment, to distribute, monitor and evaluate the applications and to make the calculations and determinations required under these regulations.

(1) Such hospital personnel shall inform patients or prospective patients, either personally or in writing of the availability of an assessment, shall answer questions about the program that patients may have, shall deliver application forms to all direct pay patients, and shall accept and process all applications submitted.

(2) The application form to be used by all hospitals is incorporated herein as exhibit B.

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* 65.2% consists of 50.2% which as stated in 105 CMR 920.005(B), a family of "0" does not have housing and food expenses. 15.% is the adjustment factor or percentage of income for a family of "0" if the individual had housing and food expenses. These two percentages summed together equals 65.2%.

(B) Determinations of the assessment shall be made prior to the rendering of care so that patients will not be discouraged from seeking medical care for fear they will not be able to pay a hospital bill. The following exceptions are allowed:

(1) Determinations may be made after the provision of services in the case of emergency admissions.
(a) An emergency admission shall be an admission in which the patient requires immediate medical attention and is therefore unable to complete an application prior to the rendering of medical care.

(2) Determinations may be made after the provision of services in case of a change in circumstances as a result of the illness or injury occasioning such services (e.g. the patient's financial condition has changed due to loss of wages resulting from the illness) or in the case of insurance coverage or other resources being less than anticipated or the costs of services being greater than anticipated. (The hospital personnel as designated in 105 CMR 920.007(A) shall review and update determinations made for patients who are still receiving services from (the hospital) on a periodic basis. Said period of time shall be set at the discretion of the superintendent or his designee(s). And shall follow the procedures set forth in 105 CMR 920.007(C),(D) and (E). (3) Determinations may be made after the provision of services if the determinations was delayed by reason of erroneous or incomplete information furnished by or on behalf of the patient.

(C) Determinations of the amount of an assessment (or of eligibility for free care) shall not be delayed by an application for medicaid, or other third party coverage.

(1) Whenever such an application is pending, the employee designated by the superintendent in accordance with 105 CMR 920.007(A) shall proceed to determine the amount of the patient's assessment (for his eligibility for free care).

(2) The patient shall be informed in writing of the results of the above determination and shall receive assurance from the designated employee that if the application for medicaid, medicare or other third party payment is denied, the patient will be assessed (or given free care, as the case may be) in accordance with the determination.

(D) The patient shall be informed in writing of the determination made by the designated hospital employee of his monthly and yearly maximum, his annual minimum payment . (Written notice of a denial of an assessment shall also be given together with a written statement of reasons.) This written determination shall be given to the patient prior to the rendering of services in the situations set forth in 105 CMR 920.007(B)(1), (2) and (3) of 105 CMR 920.000.

(E) Verification. Verification of the information submitted on the application shall not be required prior to the determination of the assessment or prior to the provision of medical services.

(1) The application must be signed under the pains and penalties of perjury. If information on the application is intentionally falsified, the matter shall be brought to the attention of the Assistant Commissioner for Health Services who may refer the case to the Attorney General for perjury prosecution.

(2) Calculations shall be verified by the Treasurer of the hospital or his designate. He shall initial the application in the appropriate space if the calculations are correct. If the calculations are incorrect, the form shall be revised and resigned by the patient and/or the financially responsible individuals.

(3) For Hill-Burton patients, verification in the nature of substantiation of the information on an application shall be permitted only to the extent permitted under the Regulations Requiring a Minimum Level of Uncompensated Medical Services in Massachusetts.

(4) For direct pay patients who do not receive Hill-Burton uncompensated service, verification in the nature of substantiation shall be permitted in accordance with the following guidelines:
(a) Verification shall not be required of all direct pay patients. Rather, a sampling of direct pay patients shall be selected for verification.

(b) The gross and adjusted incomes shall be verified by written documentation within the possession of the patient and the financially responsible individuals related to him, including W-2 forms, pay stubs, internal revenue forms, bank books, canceled checks.

(c) The employer of the patient and/or the financially responsible person related to him shall not be contacted either orally or in writing.

(d) If the patient and his financially responsible persons lack written documentation to substantiate the application, the hospital may seek the written permission of the patient or financially responsible persons to contact the internal revenue service regarding income earned in the gross income year and the period of time up to the date of hospitalization, and to contact the bank(s) where such persons hold accounts.

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