(A) All services
provided by a Program shall meet professional standards of care and shall be
provided by qualified persons.
(B)
A Program shall provide services in accordance with each participant's
comprehensive assessment and plan of care that support each participant's
highest level of functioning, and that support the participant's and
caregiver's goals to maintain the participant in the community.
(C) A Program shall provide all services,
including those identified in 105 CMR 158.038(D), in accordance with the
Program's written policies and procedures and in accordance with
105 CMR 158.000.
(D) A Program shall provide the following
services:
(1) Nursing care;
(2) Service coordination;
(3) Therapeutic activities;
(4) Dietary services; and,
(5) Medication management services.
(E)
Nursing
Care. Nursing care shall be an integral part of the health care
provided at a Program and shall emphasize the promotion and maintenance of
health and the education, counseling, and emotional support of participants and
caregivers. Nursing care includes coordination and collaboration with other
professions and organizations within the community.
(F)
Service
Coordination.
(1) A Program shall
provide sufficient service coordination to coordinate care and ensure
participants attain or maintain their highest practicable physical, behavioral,
and psychosocial well-being in accordance with the participants' plans of care,
the written policies and procedures, and
105 CMR 158.000.
(2) Service coordination shall be coordinated
with the nursing care, therapeutic activities, and other Program
services.
(3) Service coordination
shall include educational programs for Program personnel in order to promote
the development of a therapeutic community, a congenial atmosphere, and healthy
interpersonal relationships in the Program.
(G)
Therapeutic
Activities.
(1) A Program shall
provide an on-going, regularly scheduled, organized program of meaningful and
purposeful therapeutic activities for at least four hours per eight hour time
period, exclusive of meal time and snack time.
(2) Therapeutic activities shall be
individualized and designed to improve or maintain participants' self-awareness
and level of functioning and shall be reasonably suited to the needs and
interests of participants. Therapeutic activities shall be provided in a
congenial environment on an individual and group basis.
(3) Program personnel shall seek ways to
engage participants in therapeutic activities.
(4) The therapeutic activities program may
utilize community resources to enhance participant-community
interactions.
(5) A Program shall
provide, maintain, and store basic supplies and equipment for therapeutic
activities.
(6) A Program shall
provide sufficient space for therapeutic activities.
(7) A Program that serves both participants
with and without Alzheimer's disease and related disorders shall provide a
separate space, as necessary, for therapeutic activities for participants with
advanced dementia.
(8) Therapeutic
activities shall be:
(a) Based on an
assessment of each participant's gross motor, self-care, sensory, cognitive,
and memory skills;
(b) Structured
and planned to maximize the functional independence of each
participant;
(c) Purposeful and
meaningfully designed to assist participants in self-help and functional skills
necessary to reside successfully in home and community based
settings;
(d) Cognitively
stimulating;
(e) Designed to
enhance memory, to the extent practicable;
(f) Designed to promote physical
fitness;
(g) Opportunities for
self-expression;
(h) Coordinated
with community service providers for necessary therapies; and
(i) Implemented in accordance with standards
of practice for specific populations, including participants with Alzheimer's
and related disorders, and appropriate to the stage of disease of the
participants.
(H)
Dietary Service.
(1) A Program shall provide adequate dietary
services for participants in accordance with participants' nutritional
needs.
(2) A Program may provide
dietary services directly or may contract for the procurement of prepared meals
provided the contracted service complies with 105 CMR 158.038(H).
(3) A Program shall maintain a written record
of dates, times, services rendered, and recommendations made by the registered
dietitian.
(4)
Nutrition.
(a) A
Program shall provide at least one third of the daily nutritional and dietary
needs of each participant, as specified in guidelines of the
Department.
(b) A Program shall
provide each participant with a minimum of one nourishing and palatable hot
mid-day meal. Occasional seasonal variations to the hot meal may be made as
appropriate.
(c) Menus shall be
planned and food supplies maintained so that a nutritionally adequate
equivalent alternate meal can be provided at all times. Alternate meals shall
be planned.
(d) An alternate meal
reference book approved by the registered dietitian shall be maintained at the
Program for reference.
(e) A
Program shall provide morning and afternoon snacks that are appropriate to
participants' dietary needs.
(f) A
Program shall maintain records of menus as served for at least 30
days.
(5)
Therapeutic Diets.
(a) A Program that has participants in need
of therapeutic diets shall plan, prepare, and serve therapeutic diets as
prescribed by primary care providers.
(b) A current diet manual shall be readily
available to personnel.
(6)
Food and
Equipment.
(a) A Program shall
provide convenient and suitable utensils such as forks, knives, tongs, spoons,
or scoops, in order to minimize direct handling of food at all points where
food is prepared or served.
(b)
Single service items shall be discarded after one use.
(c) A Program shall establish procedures and
provide equipment to maintain food at a proper temperature during service and
transportation.
(d) Hot food shall
be hot, and cold food shall be cold, when it reaches the participant.
(e) A Program shall serve food in a
home-like, pleasant, clean, relaxing, and quiet atmosphere.
(f) Meals may not be served and activities
may not occur simultaneously at the same table. Meals shall be served only
after activities have been discontinued at the table, the area cleared of such
supplies, and the area cleaned and prepared for meal service.
(g) A Program shall establish a written
Disaster Dietary Plan and staff shall be familiar with it. The dietary disaster
plan shall include, but not be limited to, alternate methods for preparing and
serving food, including proper sanitation of dishes and utensils, in the event
of an emergency or loss of electrical power, and a supply of food and water
sufficient to provide for the dietary needs of the participants in the event
that it becomes advisable to shelter in place.
(7)
Sanitation.
(a) Sanitary conditions shall be maintained
in all aspects of the storage, preparation, and distribution of food.
(b) Written reports of inspections by state
and local health authorities shall be kept on file and posted in the Program
with the notations made of action taken by the Program to comply with any
recommendations.
(c) All food shall
be maintained at safe temperatures and in accordance with
105 CMR 590.000:
State Sanitary Code Chapter X - Minimum Sanitation Standards for Food
Establishments.
(d) All
food service personnel shall wear clean, washable garments, closed toe shoes,
and hairnets or clean caps, and shall keep their hands and fingernails clean at
all times.
(e) All food service
personnel shall be in good health, shall practice hygienic food handling
techniques, and shall conform to
105 CMR 590.000:
State Sanitary Code Chapter X -Minimum Sanitation Standards for Food
Establishments.
(f) A
Program shall maintain an inventory of food and related supplies.
(g) A Program shall establish and follow
written policies and procedures for cleaning, disinfecting, and sanitizing all
equipment and work areas.
(h)
Poisonous and toxic materials shall be stored in locked cabinets that are not
used for any other purpose, and in a place that is separate from all food
storage areas, food preparation areas, and clean equipment and
utensils.
(I)
Rehabilitation Services.
(1) A Program shall arrange for or coordinate
rehabilitation services by licensed physical, occupational, and speech, hearing
and language therapists for participants in need of these rehabilitation
services.
(2) Rehabilitation
services shall be coordinated with the nursing, dietary, service coordination,
therapeutic activity, and other services provided to participants in order to
promote restoration or maintenance of the participant to his or her maximum
potential.
(J)
Interpreter Services. A Program shall provide
interpreter services, as necessary, that are appropriate to the population
served. Interpreter services may be provided by a telephone interpreter service
where appropriate.