Code of Massachusetts Regulations
104 CMR - DEPARTMENT OF MENTAL HEALTH
Title 104 CMR 32.00 - Investigation And Reporting Responsibilities
Section 32.06 - Requirements for All Fact-finding Activities
Current through Register 1518, March 29, 2024
(1) At a minimum, any fact-finding activity relative to a complaint must include the following:
(2) To the extent practicable, and without unreasonably delaying the fact-finding process, the complainant should be interviewed before any other interviews take place.
(3) Clients who are to be interviewed shall be permitted to have a designated representative or a Human Rights Officer present.
(4) Employees who are to be interviewed shall, subject to applicable collective bargaining rights, cooperate with the investigation, and shall be permitted to have a designated representative present.
(5) Files of all fact-finding activities conducted pursuant to 104 CMR 32.04 and 32.06 shall be maintained by the Office of Investigations, or Responsible Person who conducted the fact-finding activities.