Code of Massachusetts Regulations
104 CMR - DEPARTMENT OF MENTAL HEALTH
Title 104 CMR 28.00 - Licensing and Operational Standards for Community Services
Subpart D - LICENSING REQUIREMENTS AND COMPLIANCE WITH STANDARDS
Section 28.19 - General Provisions

Current through Register 1531, September 27, 2024

104 CMR 28.19 through 28.21 describes the residential and community crisis stabilization sites that are subject to licensure, and the provisions for enforcement of Subparts A, B and C for all community mental health services which are operated, licensed or contracted for by the Department.

(1) Sites Subject to Licensure, Requirements.

(a) Residential Sites Operated under Contract with the Department. A license is required for providers under contract with the Department for each residential site where one or more persons reside, or are provided with sleeping accommodations, and the provider has a direct or indirect ownership interest, or leases or co-leases.
1. If the provider is a guarantor of a person's residential lease, the provider is not required to obtain a residential site license for the leased property; provided, however, the Director of the service shall provide the Area Director or designee with a letter attesting that the leased property meets applicable health, safety and fire codes. For good cause the Department may require a site inspection to assess the general condition of the leased property.

2. A license is not required for residential sites located outside of the state or licensed by another Massachusetts agency.

(b) Residential Sites Operated by Private Residential Services. A license is required for a provider of a private residential service for each residential site where one or more persons reside and the provider has a direct or indirect ownership interest, or leases or co-leases with a party other than the person residing at the residential site.
1. For purposes of 104 CMR 28.19, a private residential service is a service not operated by or under contract with the Department that is organized primarily to provide treatment, of mental illness to persons in a residential environment that operates one or more residential sites.

2. Treatment includes, but is not limited to, rehabilitation, support or supervision for adults with mental illness or children and youth with serious emotional disturbance.

(c) Sites Operated by Providers of Community Crisis Stabilization Services. A license is required for a provider of CCS for each site where such services are provided.

(d) To obtain or retain a license for a residential or crisis stabilization site a licensing applicant shall satisfy the Department that the site meets all applicable requirements of 104 CMR 28.00: Subpart B and 104 CMR 28.00: Subpart C and that the service of which the site is a part of meets all applicable requirements of 104 CMR 28.00: Subpart A.

(2) Compliance with 104 CMR 28.00: Subparts A, B and C. Services and Private Programs Operating Residential Sites or Community Crisis Stabilization Services Sites Subject to Licensure. The Office of Community Licensing shall enforce compliance with the provisions of 104 CMR 28.02 through 28.12 (Subpart A) and 104 CMR 28.13 through 28.14 (Subpart B) and 104 CMR 28.15 through 28.16 (Subpart C) by all services and private programs operating sites subject to licensure. Nothing in 104 CMR 28.19 or 28.21s hall preclude the Department from also taking enforcement action under a contract when appropriate or assigning enforcement of 104 CMR 28.02 through 28.12 (Subpart A) to the Area Director having primary responsibility for the contract.

(a) Department Operated Services with Residential Sites. Compliance with the provisions of 104 CMR 28.02 through 28.12 (Subpart A) and 104 CMR 28.13 through 28.14 (Subpart B) by services operated by the Department that include residential sites shall be subject to audit by the Office of Community Licensing and enforcement by the applicable Area Director or designee.

(b) Services Not Having Residential Sites Subject to Licensure. Compliance with the provisions of 104 CMR 28.02 through 28.12 (Subpart A) by services operated or contracted for by the Department that do not have a residential site subject to licensing or otherwise subject to 104 CMR 28.19(2)(b), shall be subject to audit and enforcement by the applicable Area Director or designee.

(c) For the purpose of carrying out audit and enforcement responsibilities under 104 CMR 28.19(2), Area Directors or designees shall have the same right to inspect service sites as the Department has the right to inspect residential or CCS sites under 104 CMR 28.21.

(3) Waiver of a Standard for Community Services or for Service Sites.

(a) The requirements of 104 CMR 28.00 shall be strictly enforced and shall only be waived by the Department upon approval of a written request of a provider in accordance with the provisions of 104 CMR 28.19(3).

(b) A provider's written request for a waiver of one more of the provisions of 104 CMR 28.00 must:
1. Demonstrate that the health, safety or welfare of either persons or staff of the service shall not be adversely affected by granting the waiver; and

2. Provide a substitute provision or alternative standard that will result in comparable services to the persons and to which the provider agrees to be held accountable to the same degree and manner as any applicable provision of 104 CMR 28.00 or demonstrate why the waiver is in the best interest of the persons served.

(c) The Department may grant a provider's request for waiver upon a determination that the petition meets the requirements of 104 CMR 28.15(3).

(d) Waivers shall be granted for a specified period of time which if applicable to a licensed residential site shall not to exceed the duration of the license. A waiver may be renewed upon subsequent petition.

(e) The granting of a waiver shall not guarantee the granting of a waiver for a subsequent period or service.

(f) The Department may determine that one or more of the provisions of 104 CMR 28.00 is not applicable to a particular service; and may grant a waiver of such provision(s) to all such services.

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