Code of Massachusetts Regulations
103 CMR - DEPARTMENT OF CORRECTION
Title 103 CMR 491.00 - Inmate Grievances
Section 491.23 - Record Keeping
Universal Citation: 103 MA Code of Regs 103.491
Current through Register 1531, September 27, 2024
(1) All grievance records shall be considered confidential and shall not be filed in the inmate's six-part folder.
(2) IMS is the primary, permanent record of inmate grievances. The assignment of profiles and access to the Grievance module screens shall be limited and based on a need to know basis. Access and use shall be in accordance with 103 DOC 751: Information Technology and Security.
(3) The original handwritten grievance and appeal forms submitted by the inmate and all non-IMS supporting documents shall be maintained in the IGC's file.
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