Code of Massachusetts Regulations
103 CMR - DEPARTMENT OF CORRECTION
Title 103 CMR 423.00 - Restrictive Housing
Section 423.15 - Records and Staffing

(1) Records. All activities and events governed by 103 CMR 423.00 shall be documented in IMS including, but not limited to: admissions and releases; unit visitors; unusual events; inmates' opportunities for showering; out of cell exercise; telephone access; reviews conducted pursuant to 103 CMR 423.09 and 423.10; and deprivation of any usually authorized items or privileges of an inmate. In the latter mentioned instance, any such deprivation of a usual item or activity shall require that a report be filled out and sent to the Director of Security or designee and to the inmate's case folder.

The Restrictive Housing Unit correctional program officer shall maintain Placement Review records.

(2) Restrictive Housing Unit Staff Qualifications and Training. All correction officers, supervisors and managers assigned to Restrictive Housing shall be trained in accordance with standards adopted by the Commissioner in consultation with the sheriffs and the Department of Mental Health and shall comport with the requirements set forth in 103 DOC 216: Training and Staff Development.

Training should include, but not be limited to, suicide prevention, trauma informed care, crisis intervention, de-escalation, signs and symptoms of mental illness, co-occurring disorders, emergency response, code 99, fire exits, restraints, IMS entries, counts, showers, medication, recreation, phones, rounds, pyramid of force, unit structure/operations, post orders, and interpersonal communications.