Code of Maryland Regulations
Title 36 - MARYLAND STATE LOTTERY AND GAMING CONTROL AGENCY
Subtitle 03 - GAMING PROVISIONS
Chapter 36.03.10 - Video Lottery Facility Minimum Internal Control Standards
Section 36.03.10.25 - Verification of Credit Application Information

Universal Citation: MD Code Reg 36.03.10.25

Current through Register Vol. 51, No. 6, March 22, 2024

A. Prior to authorizing an extension of credit and counter check privileges under Regulation .24 of this chapter, a facility operator shall verify the information on the credit application submitted by the player in accordance with this regulation.

B. The verification of credit application information required under this regulation:

(1) Shall be conducted by a general cashier or credit department representative with no incompatible functions including the ability to authorize credit or approve a change in a credit limit;

(2) Shall be documented in the player's credit file by recording the following:
(a) Source of the verification;

(b) Date and time;

(c) Method of verification; and

(d) Signature of the verifying general cashier or credit department representative; and

(3) May be performed telephonically if the facility operator:
(a) Requests documentation confirming the information verified telephonically;

(b) Documents the request for confirming information in the player's credit file; and

(c) Maintains all confirming documentation received in the player's credit file.

C. If a player's credit limit will exceed $2,500, the facility operator shall verify the player's residential address with:

(1) A consumer credit bureau;

(2) The player's bank; or

(3) An alternative source which may not include examination of additional identification credentials or other documentation presented by the player at the facility.

D. The facility operator shall:

(1) Verify the player's current gaming related credit limits and outstanding balances with:
(a) A casino credit bureau; or

(b) Each gaming operator with whom the player has an outstanding limit;

(2) Document the player's current gaming related credit limits and outstanding balances in the credit file by recording for each gaming related credit limit:
(a) The date the player's credit account was established;

(b) Amount of the current authorized credit limit;

(c) Current balance; and

(d) Any derogatory information noted in the player's account; and

(3) If applicable, document in the credit file that no gaming related credit limit or outstanding balance information is available on the player.

E. A facility operator shall:

(1) Verify the player's outstanding indebtedness with a:
(a) Consumer credit bureau; or

(b) Casino credit bureau; and

(2) Document the player's outstanding indebtedness in the credit file by recording:
(a) If available, the current balance of each debt obligation; and

(b) Any derogatory information noted.

F. A facility operator shall:

(1) Verify the player's personal checking account information with:
(a) The player's bank; or

(b) A bank verification service; and

(2) Document the player's personal checking account information by recording in the credit file:
(a) Confirmation that the account is a personal account on which the player may draw individually;

(b) Account number;

(c) Date the account was opened;

(d) If available, average balance of the account for the last 12 months;

(e) Balance in the account; and

(f) Name and title of the person supplying the information.

G. A facility operator shall verify that the player is not an individual who is:

(1) Under 21 years of age;

(2) Voluntarily suspended from counter check privileges under Regulation .32 of this chapter;

(3) Mandatorily excluded in accordance with State Government Article, § 9-1 A-24(d), Annotated Code of Maryland; or

(4) Voluntarily excluded in accordance State Government Article, § 9-1 A-24(e), Annotated Code of Maryland.

H. A facility operator shall develop and include in the internal controls submitted to and approved by the Commission under Regulation .05 of this chapter procedures:

(1) Identifying those employees authorized to conduct the verifications required under this regulation; and

(2) Addressing the verification process required under this regulation.

Disclaimer: These regulations may not be the most recent version. Maryland may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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