Code of Maryland Regulations
Title 20 - PUBLIC SERVICE COMMISSION
Subtitle 95 - TRANSPORTATION
Chapter 20.95.01 - General
Section 20.95.01.08 - Schedules - Rates, and Charges
Current through Register Vol. 51, No. 6, March 22, 2024
A. The provisions of this regulation do not apply to a motor carrier providing transportation for hire by or through contract with a public authority, or a federal, State, district, or municipal transportation agency.
B. Notice.
C. An owner or Transportation Network Company shall file with the Commission a schedule of its rates and charges, as required in Regulation .08B of this chapter.
D. An application for authority to institute or change rates and charges shall be typewritten or printed and shall include an original and two copies of the proposed tariff change, including the following information:
E. An owner shall provide access to a copy of the effective and proposed schedule of rates and charges to the public on a website, or if the owner does not have a website, at their principal place of business.
F. A Transportation Network Company shall disclose the following information to a passenger through the TNC Platform before the passenger agrees to a trip with a Transportation Network Company:
G. A Transportation Network Company shall include in its digital platform a feature that requires a passenger to acknowledge that surge pricing is in effect, when applicable.
H. A Transportation Network Company shall permit all passengers to view on their personal computer or mobile device a photograph of the authorized Transportation Network Operator, and the vehicle's license plate number, prior to entering the Commission approved vehicle.
I. A Transportation Network Company, on completion of transportation services, shall transmit an electronic receipt to the passenger's electronic mail address or mobile application documenting:
J. A Transportation Network Company shall make available on its digital network and website a customer support telephone number and an e-mail address or hyperlink, or both for passenger inquires, as well as instructions to passengers for filing a complaint with the Commission.