Code of Maryland Regulations
Title 20 - PUBLIC SERVICE COMMISSION
Subtitle 45 - SERVICE SUPPLIED BY TELEPHONE COMPANIES
Chapter 20.45.06 - Pay Phone Service
Section 20.45.06.07 - Equipment Requirements

Universal Citation: MD Code Reg 20.45.06.07

Current through Register Vol. 51, No. 6, March 22, 2024

A. Telephone Directories. A pay phone service provider shall provide both white page and yellow page telephone directories on an annual basis for:

(1) All indoor pay phone locations; and

(2) Outdoor pay phone locations when requested by the site owner.

B. Height and Hearing Requirements. A pay phone service provider shall comply with Maryland and federal height and hearing aid compatibility regulations when installing a pay phone.

C. Access to Interexchange Carriers. A pay phone service provider shall ensure that its pay phone:

(1) Permits access to all interexchange carriers; and

(2) Allows completion of local and long distance calls in Maryland.

D. Coin Capability.

(1) Except as provided under §D(2) of this regulation, a pay phone service provider shall ensure that its pay phone is capable of:
(a) Accepting nickels, dimes, and quarters; and

(b) Handling sent-paid long distance other than sent-paid person-to-person calls, unless the pay phone is connected to a network-controlled coin line.

(2) A coinless pay phone that is exclusively card operated is not required to accept coin payment.

E. Coin Return. A pay phone service provider shall ensure that a coin-operated pay phone returns a deposited coin if a called telephone number is busy or not answered.

F. Amplified Handset. A pay phone service provider shall install:

(1) An amplified handset on a pay phone that replaces a phone with an amplified handset; or

(2) One pay phone with an amplified handset for every four pay phones in a single phone bank.

Disclaimer: These regulations may not be the most recent version. Maryland may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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