Code of Maryland Regulations
Title 13B - MARYLAND HIGHER EDUCATION COMMISSION
Subtitle 02 - ACADEMIC REGULATIONS
Chapter 13B.02.05 - Approval and Oversight of In-State SARA Institutions
Section 13B.02.05.07 - Student Complaints Against In-State SARA Institutions
Current through Register Vol. 51, No. 6, March 22, 2024
A. Scope.
B. A student who receives SARA distance education from an in-State SARA institution may, after the student has exhausted the institution's procedures for the resolution of grievances, and within 2 years of the incident about which the complaint is made, file a written complaint to the Commission, in a form prescribed by the Secretary, alleging that the institution:
C. A complaint made under §B of this regulation may include, but is not limited to, allegations that the institution provided false or misleading:
D. The Secretary shall send a copy of a complaint received under §C of this regulation to the institution that is the subject of the complaint.
E. Within 30 days of the date that the Secretary sends a copy of a complaint received under §D of this regulation to an institution, the institution shall provide a written response in a form prescribed by the Secretary.
F. Within 30 days of the date the Secretary receives the institution's response under §E of this regulation, or if the Secretary receives no response under §E of this regulation, the Secretary shall issue a notice to the institution containing: