F. Monitoring and Follow-Up.
(1) The coordinator of community services
shall provide monitoring and follow-up activities, which shall include:
(a) Assessment of:
(i) Services being rendered as specified in
the person-centered plan;
(ii) The
participant's current circumstances;
(iii) Progress toward goals and intended
outcomes;
(iv) The participant's
referral status; and
(v) The
participant's needs and supports to maintain eligibility for Medicaid, Medicaid
waiver programs, DDA services, and any other relevant benefits or
services;
(b)
Identification of new medical, health services, or other needs;
(c) Recommendation of new DDA priority
category as the conditions or circumstances of the participant changes, or as
requested by the DDA;
(d) Requests
for service change and modifications of the person-centered plan as necessary
to meet health and safety needs, preferences, and goals;
(e) Identification of new support or resource
options;
(f) Review and, if
necessary, revision of the plan for emergencies;
(g) Monitoring of any and all reportable
incidents as defined in DDA's reportable incident policy; and
(h) Application or re-application for
necessary programs or services to prevent or remedy a gap in
eligibility.
(2)
Frequency of Monitoring and Follow-up Contact.
(a) For participants receiving waiting list
coordination services, monitoring and follow-up contact activities shall meet
the following requirements:
(i) For
participants who meet the criteria for the crisis resolution priority category
as set forth in COMAR
10.22.12.07, minimum monthly
face-to-face contacts shall be made for the first 90 days, after which
face-to-face contacts will be made quarterly;
(ii) For participants who meet the criteria
for the crisis prevention priority category as set forth in COMAR
10.22.12.07, minimum quarterly
face-to-face contacts shall be made; and
(iii) For participants who meet the criteria
for the current request priority category as set forth in COMAR
10.22.12.07, minimum annual
face-to-face contacts shall be made.
(b) Participants on the DDA waiting list
shall be monitored in accordance with §F(2)(a) of this regulation unless:
(i) The participant's priority category
changes; or
(ii) Additional units
are authorized by DDA.
(c) For participants receiving community
coordination services, monitoring and follow-up activities shall be performed:
(i) On a minimum quarterly basis;
(ii) Face to face with the
participant;
(iii) In different
services delivery settings; and
(iv) At least one time in each service
delivery setting.
(d)
For participants receiving transition coordination services, monitoring and
follow-up activities shall be performed face-to-face at least once a month for
the first 90 calendar days, after which face-to-face contacts shall be made
quarterly.
(3) Records
of monitoring activities shall:
(a) Be
completed in a format approved by the DDA;
(b) Include descriptions of the participant's
current circumstances, progress toward goals, intended outcomes, preferences,
and referral status;
(c) Document
new support and resource options for intake and referral;
(d) Be submitted using the electronic system
provided by the Department; and
(e)
Document all reportable events as set in the DDA's policy on reportable
incidents and investigations.