Code of Maryland Regulations
Title 10 - MARYLAND DEPARTMENT OF HEALTH
Part 2
Subtitle 09 - MEDICAL CARE PROGRAMS
Chapter 10.09.44 - Programs of All-Inclusive Care for the Elderly (PACE)
Section 10.09.44.07 - Termination of Participant's Enrollment
Universal Citation: MD Code Reg 10.09.44.07
Current through Register Vol. 51, No. 19, September 20, 2024
A. Termination of a participant's enrollment may be initiated by the:
(1) PACE
provider;
(2) Department;
(3) Participant; or
(4) Participant's legal guardian or legal
representative.
B. All enrollment terminations require prior approval by the Department.
C. General Requirements for Processing Disenrollments.
(1) The Department shall
establish a monthly cut-off date for the receipt of disenrollment forms as
follows:
(a) Disenrollments received by the
monthly cut-off date shall be processed the next payment processing date and
disenrollment is effective the first day of the following month; and
(b) Disenrollments received after the monthly
cut-off date shall be processed the following month's payment processing date
and disenrollment is effective the first day of the following month.
(2) Disenrollment requests shall
be submitted to the Department by the PACE provider within 3 working days from
completion, except if the participant requests that the form be mailed to the
participant's home address for completion.
(3) The PACE provider shall send the
participant a copy of the completed disenrollment forms, regardless of who
initiated the disenrollment process.
D. Voluntary Disenrollment by Participant.
(1) In general, participants may disenroll
from the PACE provider at their discretion at any time without cause, by
completing or having completed by a legal guardian or legal representative a
disenrollment form provided by the Department.
(2) The PACE provider shall act to facilitate
disenrollment, including mailing disenrollment request forms to participants
desiring to disenroll but having difficulty accessing the PACE provider's
office.
(3) The PACE provider shall
date-stamp participants' disenrollment requests upon receipt.
(4) A disenrollment request completed by a
participant before or on the Department's monthly cut-off date shall be
submitted by the PACE provider to the Department before that month's processing
date for capitation payments.
(5) A
disenrollment request completed by a participant and received by the PACE
provider by the monthly cut-off date, but which the PACE provider submits to
the Department after the payment processing date, may not be processed until
the following month's payment cycle and shall be retroactive to the first day
of that month.
(6) When the
participant completes the disenrollment form by the monthly cut-off date, but
the PACE provider does not receive the form until after the cut-off date, the
disenrollment may not be processed until the following month, and the PACE
provider shall promptly notify the participant in writing that the
disenrollment will not be processed until the end of the next month and that
the participant shall continue to receive all services from the PACE
provider.
(7) A participant who
moves out of the service area shall be processed as a voluntary
disenrollment.
E. Disenrollment Initiated by the PACE Provider.
(1) The PACE provider shall have a written
policy regarding termination of a participant's enrollment by the PACE provider
which shall address, at a minimum:
(a) Under
what conditions a participant is to be disenrolled by the PACE provider;
and
(b) The time elements involved
in processing terminations.
(2) A disenrollment initiated by the PACE
provider shall require prior approval by the Department.
(3) A disenrollment may not occur because of
an adverse change in the participant's health status.
(4) The participant's complete medical and
utilization history shall be provided by the PACE provider to the Department,
upon request, in order to determine an appropriate disenrollment
date.
(5) The PACE provider shall
notify the participant within 14 days of when the disenrollment is approved,
and the participant may appeal the decision under the terms of COMAR
10.01.04.
(6) Disenrollment may be
requested by the PACE provider by providing to the Department acceptable
documentation that the:
(a) Participant's
domicile was relocated outside the PACE provider's service area;
(b) Participant is no longer eligible in
accordance with Regulation .05 of this chapter;
(c) Participant is discovered to be an
individual for whom there existed legal documentation at the time of enrollment
that the individual was mentally incompetent, but the participant signed the
enrollment form;
(d) Participant
commits fraudulent or illegal acts, such as permitting use of the participant's
medical identification card by others, altering a prescription, theft or other
criminal acts committed in any provider's or PACE provider's
premises;
(e) Participant fails to
complete and submit consents, releases, or assignments and other documents
reasonably requested by the PACE provider in order to obtain or assure payment
by Medicare, Medicaid, or other third party payers; or
(f) Participant has died.
(7) A PACE provider requesting
disenrollment based on documentation under §E(6)(d) of this regulation
shall report any illegal acts to law enforcement authorities or to the Medicaid
Fraud Control Unit of the Department's Recipient Fraud Unit as
appropriate.
(8) If a request for
disenrollment is approved, the PACE provider shall facilitate a PACE
participant's enrollment into other programs by:
(a) Making appropriate referrals;
and
(b) Ensuring clinical records
are made available to new providers within 10 days of disenrollment.
F. Disenrollment by the Department. The Department shall disenroll a participant if the:
(1) PACE Provider Agreement between the PACE
provider and the Department is terminated;
(2) Participant dies;
(3) Participant becomes ineligible for
enrollment in accordance with Regulation .05 of this chapter; or
(4) Participant loses eligibility for Medical
Assistance Program benefits or changes to a category of assistance not eligible
for enrollment in PACE.
G. Effective Date of Termination.
(1) Except as specified in §H of this
regulation or unless the Department specifically authorizes an earlier
effective date, a disenrollment initiated by the participant or the PACE
provider before the monthly cut-off date established by the Department, if
approved, shall be effective on the first day of the month following the
respective cut-off date.
(2) The
Department shall approve or disapprove requests for voluntary disenrollment
within 5 working days of the date the request is received.
(3) A disenrollment initiated by either the
Department or the PACE provider because the participant died or became
ineligible for enrollment for one of the other reasons specified in this
regulation is effective the day after the event causing the
ineligibility.
(4) For
disenrollments initiated by the Department, the Department shall provide the
PACE provider with written notice.
(5) A disenrollment resulting from the
participant's loss of Program eligibility shall be effective on the day
following the participant's last date of eligibility.
(6) The Department may recover any capitation
payments made on behalf of the participant for periods following the effective
date of the participant's termination of enrollment or loss of eligibility, but
not for a retroactive period greater than 3 months except in the case of:
(a) The participant's death; or
(b) The participant's relocation of domicile
outside the PACE provider's service area.
(7) The Department may determine a
retroactive disenrollment date based on the conditions present when the
disenrollment is requested or indicated.
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