Code of Maryland Regulations
Title 10 - MARYLAND DEPARTMENT OF HEALTH
Part 1
Subtitle 07 - HOSPITALS
Chapter 10.07.10 - Home Health Agencies
Section 10.07.10.14 - Patient's Bill of Rights

Universal Citation: MD Code Reg 10.07.10.14

Current through Register Vol. 51, No. 19, September 20, 2024

A. The home health agency shall provide each patient, client, or designated representative with a written statement affirming the agency's representatives support of a patient's bill of rights, including:

(1) Upon request, a written statement of services offered, including frequency and unit charge;

(2) Fully itemized, billing statements, including date of service and unit charge, to be made available on request of the patient;

(3) Written disclosure of its policy on uncompensated care;

(4) Upon request, information as to the identity of other health care providers with which the agency has contractual relationships, insofar as the patient's home health care is concerned;

(5) The name of the responsible person supervising the patient's home health care and the manner in which that person may be contacted during regular working hours;

B. To the extent reasonably possible, the home health agency shall provide for the patient's being consulted in the implementation of the home health care plan, including its likely outcome;

C. The home health agency shall provide for the right of the patient to refuse any portion of planned treatment without relinquishing other portions of the treatment plan, except where medical contraindications to partial treatment exist;

D. The home health agency shall provide a mechanism for the receipt and timely investigation of written complaints in which:

(1) Disruption in service may not result from the filing of a complaint;

(2) Complete files are maintained on the source, category, and disposition of the complaint;

(3) A summary report is presented to the professional advisory group at its regular meetings;

(4) A summary report is made available to the Department at least annually; and

(5) A summary report is made available for public inspection, upon request.

Disclaimer: These regulations may not be the most recent version. Maryland may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.