Code of Maryland Regulations
Title 02 - OFFICE OF THE ATTORNEY GENERAL
Subtitle 01 - CONSUMER PROTECTION DIVISION
Chapter 02.01.06 - Arbitration Procedure
Section 02.01.06.01 - Scope of the Arbitration Program
Current through Register Vol. 52, No. 6, March 21, 2025
A. General. Arbitration is a process by which disputes between parties are resolved outside of the court system by an impartial individual after hearing pertinent evidence and argument. Arbitration in Maryland is governed by the Maryland Uniform Arbitration Act, Courts and Judicial Proceedings Article, Title 3, Subtitle 2, Annotated Code of Maryland.
B. Disputes Subject to Arbitration. Disputes arising out of transactions involving consumer goods, services, credit, or realty and which are covered by the Consumer Protection Act, Commercial Law Article, Title 13, Annotated Code of Maryland, may be arbitrated under these regulations when the consumer-complainant and the business agree to binding arbitration conducted under the arbitration program of the Consumer Protection Division. Unless the agreement to arbitrate stipulates otherwise, the arbitrator may award specific performance and damages, including consequential or incidental damages. Claims for punitive damages may not be arbitrated under any circumstances.
