Code of Maine Rules
65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION
625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU
Chapter 2 - REQUIREMENTS FOR THE ENHANCED 9-1-1 SYSTEM SERVICE PROVIDER AND LOCAL EXCHANGE CARRIERS
Section 625-2-5 - ENSURING SYSTEM RELIABILITY

Current through 2023-52, December 27, 2023

A. Requirements of LECs

1. Testing and Monitoring of 9-1-1 Circuits

At least once every 24 hours, each LEC owning, operating, or maintaining any portion of any dedicated 9-1-1 circuit shall manually test, for continuity, the portion of the 9-1-1 circuit that it owns, operates, or maintains. This section does not apply to any dedicated 9-1-1 circuit satisfying any of the following conditions:

a. the circuit is carried by a transmission system that is equipped with one or more alarms to detect loss of signal continuity;

b. the circuit itself is equipped with one or more alarms to detect loss of signal continuity; or

c. the circuit is automatically tested for signal continuity at least once every 24 hours.

2. Outage Notification
a. A LEC shall notify the Bureau, or the SP if so designated by the Bureau, of any unplanned E9-1-1 network service outage that affects E9-1-1 service no later than 30 minutes after such occurrence. Repairs shall be undertaken promptly. Updates on restoration efforts shall be provided at the Bureau's request. The LEC shall notify the Bureauor its designee within one hour of resolution of the outage or condition confirmed by testing.

b. Any dedicated 9-1-1 circuit found to be defective must be reported to the Bureau, or the SP if so designated by the Bureau, and any affected PSAP within 30 minutes of discovery. Repairs shall be undertaken promptly. The LEC shall notify the Bureau and affected PSAPs within one hour of resolution.

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