Code of Maine Rules
65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION
625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU
Chapter 1 - STANDARDS FOR ESTABLISHING A STATEWIDE ENHANCED 9-1-1 SYSTEM
Section 625-1-1 - Definitions

1. Automatic Location Identification (ALI): the automatic display at the Public Safety Answering Point (PSAP) of the caller's telephone number, the address/location of the telephone and supplementary emergency services information.

2. Automatic Number Identification (ANI): The telephone number associated with the access line from which a call originates.

3. Computer-linked Communication Center (CLCC): A facility equipped, at an agency's own expense, with ALI/ANI display and print out capability. It receives a 9-1-1 call only when it is transferred from a PSAP and dispatches emergency services to the caller.

4. Continuous Logging Recorder: A device that records both sides of a conversation on each incoming 9-1-1 call and contemporaneously documents the year, date and time of each recorded event.

5. Emergency Services Communication Bureau (Bureau): The Bureau within the Public Utilities Commission authorized to develop, establish and manage the statewide Enhanced 9-1-1 system in Maine, pursuant to 25 M.R.S.A. §2926.

6. Emergency Service Zone (ESZ): A defined geographical territory consisting of a specific combination of law enforcement, fire, and emergency medical service coverage areas.

7. Enhanced 9-1-1 (E-9-1-1) Service: An emergency telecommunications service that automatically displays a caller's location and telephone number on a screen at a call answering center. This service uses the caller's location, not telephone exchange, to direct a call to the appropriate Public Safety Answering Point.

8. Instant Playback Recorder: A device that allows for the instant playback of the audio portion of the last 9-1-1 call.

9. Master Street Address Guide (MSAG): The database of street names and number ranges with their associated communities defining Emergency Service Zones and their associated Emergency Service Numbers (a 3 or 4 digit number used to uniquely identify an Emergency Service Zone).

10. Public Safety Answering Point (PSAP): A facility equipped to receive ANI/ALI and assigned the responsibility of initially receiving 9-1-1 calls and, as appropriate, directly dispatching emergency response services or transferring the calls to other public or private safety agencies for dispatch.

11. Service Provider(s): The vendor or vendors selected by the Emergency Services Communication Bureau to provide the network, routing capabilities, databases, and equipment necessary to operate a statewide E-9-1-1 system.

12. TTY/TDD: A telecommunications device for the deaf that permits typed telephone conversations with or between deaf, hard of hearing, or speech impaired people, including Hearing Carry Over (HCO) and Voice Carry Over (VCO).

13. Uninterruptible Power Supply (UPS): A device designed to provide a continuing source of power without regard to the interruption or loss of commercial power.

14. Public Safety Dispatcher: A person who works in a PSAP or other public safety communications or dispatch center and is trained to receive, evaluate and dispatch emergency calls.

15. Full-time Public Safety Dispatcher: A person employed as a public safety dispatcher with the reasonable expectation of working at least 1,040 hours in any one calendar or fiscal year.