Code of Maine Rules
18 - DEPARTMENT OF ADMINISTRATIVE AND FINANCIAL SERVICES
125 - BUREAU OF REVENUE SERVICES
Chapter 102 - ELECTRONIC FUNDS TRANSFER (EFT)
Section 125-102-.09 - PROBLEM RESOLUTION

Current through 2024-38, September 18, 2024

A. Research services. Generally, MRS will, upon request, make reasonable efforts to assist taxpayers in resolving payment discrepancies, including whether or not a particular payment has been received. This request must be submitted in writing and must provide the following information:

1. Requester's name if not the taxpayer;

2. Taxpayer name and phone number;

3. Settlement date;

4. Maine State Government depository bank account number;

5. Payment amount;

6. Taxpayer identification number;

7. Tax payment type code or payment description; and

8. If ACH debit method, the payment confirmation number.

B. Debit or adjusting entries. Generally, debit or adjusting entries to Maine State Government depository bank accounts are prohibited. If a prohibited entry has occurred, MRS reserves the right to reverse the entry.

C. Duplicate and other erroneous payments. Duplicate and other erroneous payments to a valid taxpayer account will be posted (credited) to the taxpayer's account.

Disclaimer: These regulations may not be the most recent version. Maine may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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