Code of Maine Rules
18 - DEPARTMENT OF ADMINISTRATIVE AND FINANCIAL SERVICES
125 - BUREAU OF REVENUE SERVICES
Chapter 102 - ELECTRONIC FUNDS TRANSFER (EFT)
Section 125-102-.09 - PROBLEM RESOLUTION
Current through 2024-38, September 18, 2024
A. Research services. Generally, MRS will, upon request, make reasonable efforts to assist taxpayers in resolving payment discrepancies, including whether or not a particular payment has been received. This request must be submitted in writing and must provide the following information:
B. Debit or adjusting entries. Generally, debit or adjusting entries to Maine State Government depository bank accounts are prohibited. If a prohibited entry has occurred, MRS reserves the right to reverse the entry.
C. Duplicate and other erroneous payments. Duplicate and other erroneous payments to a valid taxpayer account will be posted (credited) to the taxpayer's account.