1. Each facility or
mobile license applicant shall propose a responsible wagering program as an
element of its license application. An operator shall maintain its plan for as
long as the operator accepts wagers in the State of Maine. An operator may
propose amendments to its responsible wagering program provided it submits the
amendment for approval by the Director at least thirty (30) calendar days
before the proposed effective date of any changes to the plan.
2. The responsible wagering program shall
include, at a minimum, the following unauthorized list requirements:
A. A clear statement of policy and
commitment, training, procedures, and certification of implementation to begin
at time of licensure;
B. A process
for individuals to make a request to be placed on the unauthorized list on a
form(s) approved by the Director, which shall include;
(1) Any person may request to be added to the
unauthorized list pursuant to these rules by appearing in person at an office
of the State of Maine Gambling Control Unit, a licensed facility operator;
or
(2) An affiliate office of the
Problem Gambling Services Provider of the Maine Center for Disease Control and
Prevention; or
(3) Links provided
by the Gambling Control Unit, mobile operator or management services provider
website to the problem gambling service provider for a virtual request to the
unauthorized list.
C. A
procedure to satisfy and or close prior wagers and accounts before being
accepted to the unauthorized list;
D. A procedure for removing a person from a
licensed facility or preventing or cancelling a wager from a mobile operator
who is on the unauthorized list;
E.
Identify the procedures designed to prevent promotional materials or
communications from being directed specifically to individuals who have been
added to the unauthorized list, applied a restriction on their account or who
have requested that they not receive such materials or
communications;
F. A clear and
conspicuous display on the operator's website(s), mobile app(s) or
advertisements indicating that it is unlawful for a person under twenty-one
(21) years of age to wager on sports in the State of Maine;
G. A plan for providing comprehensive
responsible wagering training to employees who may interact with patrons or
mobile operator employees to respond to circumstances in which sports wagering
account activity may indicate signs that are consistent with gambling
addiction, including annual refresher training;
H. Time frames available for placement on the
unauthorized list shall be available for terms of one, three or five years
initially and shall automatically terminate upon expiration. The expiration
will occur on the last day of the month of the original request for placement
on the unauthorized list;
I.
Procedures for the interception of sports wagering winnings to pay child
support debt as required in Title 8, Chapter 35, §1217; and
J. Upon completion of one of the three terms
in (H.) a person may request lifetime and shall be required to complete ten
years before being able to request removal from the list which shall be in
writing and submitted to the Director.
3. The Gambling Control Unit will maintain
the official unauthorized list and notify each operator of any addition to or
deletion from the list by password protected electronic mail or fax and on a
monthly basis will provide the entire list.
4. A responsible wagering program shall
include, at a minimum, the following restriction requirements:
A. A clear statement of policy and
commitment, training, procedures, and certification of implementation to begin
at time of licensure;
B. A process
for the operator to prevent individuals who have requested restrictions from
placing wagers. For each individual who makes such a request, operators shall
provide the individual with additional responsible wagering resources;
and
C. Restrictions shall be
offered at a minimum for the following:
(1)
Amounts wagering;
(2) Time from
wagering;
(3) Deposit amounts;
and
(4) Session-times.
5. A plan for making
responsible wagering information available and legible on the operator's
website(s), mobile app(s) or advertisements including publication of the 1-800
GAMBLER helpline.
6. The height of
the font used for responsible wagering messaging must be at least the same size
as the majority of the text used in the operator's webpage or profile
page.
7. Information furnished to
or obtained by the Director pursuant to this chapter will be deemed
confidential and will not be disclosed except in accordance with this chapter
or as required by statute.
8.
Sports wagering licensees, their employees, or agents thereof, may not disclose
the unauthorized list or any information about a person who has requested to be
on the unauthorized list except as necessary to comply with this chapter or as
otherwise required by law.
