Code of Maine Rules
10 - DEPARTMENT OF HEALTH AND HUMAN SERVICES
144 - DEPARTMENT OF HEALTH AND HUMAN SERVICES - GENERAL
Chapter 114 - Rules Governing the Reporting of Sentinel Events
Section 144-114-6 - Consumer Complaints: SET Compliance Review

Current through 2024-38, September 18, 2024

6.1 Complaints. Any person with a licensing complaint may contact the division's Intake and Complaints Unit at 1-800-383-2441. If, upon review, the division determines that the reported event constitutes a sentinel event, it is referred to the SET.

6.2 SET On-site review. The SET may conduct an announced and unannounced visit to any facility to achieve the following:

6.2.1 Determine compliance with these rules.

6.2.2 Perform reviews based on complaints received by the division.

6.2.3 Perform reviews based on third-party case identification.

6.2.4 Review documents including but not limited to medical records, RCA reports, and committee meeting minutes. Professional competence review information protected pursuant to the Maine Health Security Act is excluded.

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