Code of Maine Rules
01 - DEPARTMENT OF AGRICULTURE, CONSERVATION AND FORESTRY
001 - AGRICULTURE - GENERAL
Chapter 3 - TEMPORARY EMERGENCY FOOD ASSISTANCE PROGRAM
Section 001-3-1.7 - CONFIDENTIALITY AND COMPLAINTS
Universal Citation: 01 ME Code Rules ยง 001-3-1.7
Current through 2024-38, September 18, 2024
A. All information about applicants shall be considered confidential and shall not be released to any person or agency not directly involved in the administration or auditing of the food assistance program, except with the express written consent of the applicant.
B. Complaints
1. Complaints from recipients, denied
applicants or other sources of poor administration of the program, duplication,
fraud, failure to provide assistance or any other complaint shall be made in
writing to the Division and/or the appropriate emergency feeding
organization.
2. If the Division
determines that the complaint would be more appropriately handled by the
emergency feeding organization, it shall refer the complaint
accordingly.
3. The Division or the
emergency feeding organization will immediately follow up and investigate any
such complaints and provide the complaining party with the results in writing
of the investigation of the complaint.
Note: Several Appendixes were filed with the original paper copy, consisting of forms and tables. They may be out of date now -- request current versions from the agency.
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