Current through Register Vol. 50, No. 9, September 20, 2024
A. The licensed manager is expected to
operate in accordance with the established rules and regulations of the BEP,
within the terms of the licensed manager's agreement with the SLA and the
grantor's agreement, contract, or permit. The licensed manager may not act as
an agent of the SLA. Specifically, the licensed manager will:
1. work cooperatively with authorized
representatives of the SLA in connection with their official
responsibilities;
2. operate the
business enterprise in accordance with all applicable health laws and
regulations, safety regulations and other federal, state, county, and
municipality laws and regulations applicable to the business
enterprise;
3. dress and maintain a
level of personal hygiene which will convey a positive public image;
4. supervise employees in a manner that
promotes quality customer service;
5. operate the business enterprise on a cash
basis unless otherwise authorized by the SLA;
6. arrange for continued operation of the
enterprise in the case of absences;
7. maintain daily records of gross receipts,
merchandise purchased, cash on hand, and personal withdrawals from the business
enterprise, and other records as established by the BEP;
8. maintain and display current licenses and
permits, including BEP license, in the business enterprise;
9. complete and submit all required federal
and state reports and payments for each business enterprise;
10. comply with all regulations and laws
governing the possession and/or use of firearms, weapons, alcohol and other
drugs; and
11. maintain appropriate
professional relationships with suppliers, customers, and building officials as
in §523 B-D.
B. Relationships with
Suppliers/Purveyors. The licensed manager is free to choose the suppliers from
whom he/she is to make purchases, provided, however, that such suppliers are
established and reputable.
C.
Relationships with Customers. To serve the best interest of the public, the
licensed manager and his/her employees must:
1. provide prompt, cheerful and courteous
service to all customers and accommodate, within reasonable limits, such other
persons who may come to the business enterprise requesting change, information,
or other services; and
2. operate
on a cash basis.
D.
Relationships with Building Officials. Paragraphs 523.D.1-2 provide guidance in
maintaining a productive relationship with building officials.
1. The licensed manager must comply with all
reasonable requests concerning the operation of a business enterprise that may
be made by officials of the building in which the enterprise is located,
provided that such requests do not conflict with the agreement and the rules
and regulations issued by the SLA as contained herein.
2. If differences should arise between the
licensed manager and building management, the licensed manager shall bring the
matter to the immediate attention of the business consultant for appropriate
action.
AUTHORITY NOTE:
Promulgated in accordance with R.S. 49:664.4 and
R.S.
36:477.