Louisiana Administrative Code
Title 50 - PUBLIC HEALTH-MEDICAL ASSISTANCE
Part XXI - Home and Community-Based Services Waivers
Subpart 1 - General Provisions
Chapter 5 - Support Coordination Standards for Participation for Office of Aging and Adult Services Waiver Programs
Subchapter C - Provider Responsibilities
Section XXI-541 - Grievances
Universal Citation: LA Admin Code XXI-541
Current through Register Vol. 50, No. 9, September 20, 2024
A. The support coordination agency shall establish and follow a written grievance procedure to be used to process complaints by participants, their family member(s), or a legal representative that is designed to allow participants to make complaints without fear of retaliation. The written grievance procedure shall be provided to the participant.
AUTHORITY NOTE: Promulgated in accordance with R.S. 36:254.
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