D. Classes of Violations
Defined
1. Class A Violations. Those
violations which create a condition or occurrence relating to the operation and
maintenance of a nursing facility which result in death or serious harm to a
resident.
2. The following examples
of Class A violations are provided for illustrative purposes only and are
subject to the conditions outlined in Subchapter L, Sanctions.
a. Death of a Resident. Any condition or
occurrence relating to the operation of a nursing facility in which the
conduct, act, or omission of a person or actor purposely, knowingly, or
negligently results in the death of a resident shall be a Class A
violation.
b. Serious Physical Harm
to a Resident. Any condition or occurrence relating to the operation of a
nursing facility in which the conduct, act, or omission of a person or actor
purposely, knowingly, or negligently results in serious physical harm to a
resident shall be a Class A violation.
NOTE: The above examples of Class A violations are
provided for illustrative purposes only.
3. Class B Violations. Those violations which
create a condition or occurrence relating to the operation and maintenance of a
nursing facility which create a substantial probability that death or serious
physical harm to a resident will result from the violation.
4. The following examples of Class B
violations are provided for illustrative purposes only and are subject to the
conditions outlined in Subchapter L, Sanctions.
5. The following conduct, acts, or omissions,
which do not result in death or serious physical harm but which create a
substantial probability that death or serious physical harm to a resident will
result therefrom, are conditions or occurrences relating to the operation of a
nursing facility and are Class B violations:
a. Nursing Techniques. A Class B violation
shall exist when good nursing practice is not exercised and this results in the
following occurrences:
i. medications or
treatments are improperly administered or withheld by nursing
personnel;
ii. there is a failure
to adequately and appropriately feed residents who are unable to feed
themselves or there is use of specialized feeding equipment or substances which
are outdated, not protected from contamination, or incorrectly used;
iii. there is a failure to change or irrigate
catheters as ordered by a physician or there is use of irrigation sets or
solutions which are outdated or not protected from contamination;
iv. there is a failure to obtain physician
orders for the use, type, and duration of restraints or physical restraints are
improperly applied or facility personnel fail to check and release restraint as
specified in regulations;
v. staff
knowingly fails to answer call lights;
vi. there is a failure to turn or reposition
as ordered by a physician or as specified in regulations;
vii. there is a failure to provide
rehabilitative nursing as ordered by a physician or as specified in
regulations.
b.
Poisonous Substances. A Class B violation shall exist when a facility fails to
provide proper storage of poisonous substances.
c. Falls by Residents. A Class B violation
shall exist when a facility fails to maintain required direct care staffing,
follow physician's orders, provide a safe environment, or address a history of
falls on a resident's care plan, and this failure directly causes a fall by a
resident. (Examples: Equipment not properly maintained or a fall due to
personnel not responding to a resident's request for assistance.)
d. Assaults. A Class B violation shall exist
when a facility fails to maintain required direct care staffing, adequately
trained staff, or take appropriate measures when it is known that a resident is
combative or assaultive with other residents, and this failure causes an
assault upon a resident of the facility by another resident. A Class B
violation shall also exist when a facility fails to perform adequate screening
of personnel and this failure causes an assault upon a resident by an employee
of the facility.
e. Permanent
Injury to a Resident. A Class B violation shall exist when facility personnel
improperly apply physical restraints as directed by physician's orders or
regulations and this failure causes permanent injury to a resident.
f. Nosocomial Infection. A Class B violation
shall exist when a facility does not follow or meet nosocomial infection
control standards as outlined by regulations or as ordered by the
physician.
g. Medical Services. A
Class B violation shall exist when a facility fails to secure proper medical
assistance or orders from a physician and this creates the probability of death
or serious harm of a resident.
h.
Decubitus Ulcers. A Class B violation shall exist when a facility does not take
decubitus ulcer measures as ordered by the physician or facility personnel fail
to notify the physician of the existence or change in the condition of such
ulcers and such failure creates a probability of death or serious physical harm
of a resident.
i. Treatments. A
Class B violation shall exist when facility personnel performs treatment(s)
contrary to a physician's order or fail to perform such treatments and such
treatment creates the probability of death or serious physical harm of a
resident.
j. Medications. A Class B
violation shall exist when facility personnel knowingly withhold medication
from a resident as ordered by a physician and such withholding of medication(s)
creates the probability of death or serious injury of a resident, or facility
personnel fails to order and/or stock medication(s) prescribed by the physician
and the failure to order and/or stock medication(s) creates a probability of
death or serious harm of a resident.
k. Elopement. A Class B violation shall exist
when a facility does not provide reasonable supervision of residents to prevent
a resident from wandering away from the facility and such failure creates the
probability of death or serious harm to a resident, or a facility does not
provide adequate measures to ensure that residents with an elopement history do
not wander away from the facility. (Examples of preventive measures include but
are not limited to documentation that an elopement history has been discussed
with the family or other caretaker of the resident, alarms have been placed on
exit doors, personnel have been trained to make additional effort to watch the
resident with such history, and the physician of such resident has been made
aware of such history.)
l. Failure
to Provide Heating or Air Conditioning. A Class B violation shall exist when a
facility fails to reasonably maintain its heating and air conditioning system
as required by regulation. Isolated incidents of breakdown or power failure
shall not be considered Class B violations under this section.
m. Natural Disaster/Fire. A Class B violation
shall exist when a facility does not train staff in fire/disaster procedures as
required by regulations or when staffing requirements are not met.
n. Life Safety Code System. A Class B
violation shall exist when a facility fails to maintain the required life
safety code system. Isolated incidents of breakdown shall not be considered a
Class B violation if the facility has immediately notified the Health Standards
Section upon discovery of the problem and has taken all necessary measures to
correct the problem.
o. Nursing
Equipment/Supplies. A Class B violation shall exist if equipment and supplies
to care for a resident as ordered by a physician are not provided, or if the
facility does not have sufficient equipment and supplies for residents as
specified by regulation and these conditions create a probability of death or
serious harm to a resident.
p. Call
System. A Class B violation shall exist when a facility fails to maintain a
resident call system or the call system is not functioning for a period of more
than 24 hours. If call system cords are not kept within reach of residents then
it will be determined that the facility has failed to maintain a resident call
system and this failure creates a probability of death or serious physical harm
to a resident.
NOTE: The above examples of Class B violations are
provided for illustrative purposes only.
6. Class C Violations - The following
conduct, acts, or omissions which do not result in death or serious physical
harm to a resident or the substantial probability thereof but create a
condition or occurrence relating to the operation and maintenance of a nursing
home facility that create a potential for harm by directly threatening the
health, safety, rights or welfare of a resident are Class C violations.
Note: The following examples of Class C violations are
provided for illustrative purposes only and are subject to the conditions
outlined in Subchapter L.
a. Nursing
Techniques. A Class C violation shall exist when good nursing practice is not
exercised and this results in the following occurrences:
i. medications or treatments are improperly
administered or withheld by nursing personnel;
ii. there is a failure to adequately and
appropriately feed residents who are unable to feed themselves or there is use
of specialized feeding equipment and substances which are outdated, not
protected from contamination or incorrectly used;
iii. there is a failure to change or irrigate
catheters as ordered by a physician or there is use of irrigation sets and
solutions which are outdated or not protected from contamination;
iv. there is a failure to obtain physician
orders for the use, type, and duration of restraints, or physical restraints
are improperly applied, or facility personnel fail to check and release the
restraint as specified in regulations;
v. staff knowingly fails to answer call
lights;
vi. there is a failure to
turn or reposition residents as ordered by a physician or as specified in
regulations; and
vii. there is a
failure to provide rehabilitative nursing as ordered by a physician or as
specified in regulations.
b. Poisonous Substances. A Class C violation
shall exist when a facility fails to provide proper storage of poisonous
substances and this failure threatens the health, safety, rights or welfare of
a resident.
c. Falls by Residents.
A Class C violation shall exist when it is determined that falls may occur in a
facility as a result of the facility's failure to maintain required direct care
staffing or a safe environment (including adequate training of staff) as set
forth in regulation and this failure threatens the health, safety, rights, or
welfare of a resident.
d. Assaults.
A Class C violation shall exist when a facility fails to maintain required
direct care staffing or measures are not taken when it is known that a resident
is combative and assaultive with other residents and this lack threatens the
health, welfare, rights, or safety of a resident.
e. Improper Use of Restraints. A Class C
violation shall exist when facility personnel apply physical restraints
contrary to published regulations or fail to check and release such restraints
as directed by physician's order or regulations and such failure threatens the
health, safety, rights, or welfare of a resident.
f. Medical Services. A Class C violation
shall exist when a facility fails to secure proper medical assistance or orders
from a physician and this failure threatens the health, safety, rights or
welfare of a resident.
g. Decubitus
Ulcers. A Class C violation shall exist when a facility does not take decubitus
ulcer measures as ordered by the physician and this failure threatens the
health, safety, rights or welfare of a resident, or facility personnel fail to
notify the physician of such ulcers or change in a resident's condition with
regard to decubitus ulcers and this failure threatens the health, safety,
rights or welfare of a resident.
h.
Treatments. A Class C violation shall exist when facility personnel perform
treatments contrary to physician's order or fail to perform such treatments and
such treatment threatens the health, safety, rights, or welfare of a
resident.
i. Medications. A Class C
violation shall exist when facility personnel withhold physician ordered
medication(s) from a resident and such withholding threatens the health,
safety, rights, or welfare of a resident, or facility personnel fail to order
or stock medication(s) prescribed by the physician and this failure threatens
the health, safety, rights, or welfare of a resident.
j. Elopement. A Class C violation shall exist
when a facility does not provide reasonable supervision of residents to prevent
a resident from wandering away from the facility and such failure threatens the
health, safety, rights, or welfare of a resident, or a facility does not
provide adequate measures to ensure that residents with a history of elopement
do not wander away from the facility and such failure threatens the health,
safety, rights, or welfare of a resident.
k. Food on Hand. A Class C violation shall
exist when there is an insufficient amount of food on hand in the facility to
meet the menus for the next three-day period and this failure threatens the
health, safety, rights, or welfare of a resident.
l. Nursing Equipment/Supplies. A Class C
violation shall exist if equipment and supplies to care for a resident as
ordered by a physician are not provided, or if the facility does not have
sufficient equipment and supplies for residents as specified by regulation and
these conditions threaten the health, safety, rights, or welfare of a
resident.
m. Call System. A Class C
violation shall exist when a facility fails to maintain a resident call system
or the call system is not functioning for a period of 24 hours. If call system
cords are not kept within reach of residents then it will be determined that
the facility has failed to maintain a resident call system and this failure
threatens the health, safety, rights, or welfare of a resident.
n. Heating and Air Conditioning. A Class C
violation shall exist when a facility fails to maintain its heating and air
conditioning systems as required by regulation and such failure threatens the
health, safety, rights, or welfare of a resident. Isolated incidents of
breakdown or power failure shall not be considered a Class C violation under
this Section.
o. Natural
Disaster/Fire. A Class C violation shall exist when a facility does not train
staff in fire/disaster procedures as required by regulations or when staffing
requirements are not met and this failure threatens the health, safety, rights,
or welfare of a resident.
p. Life
Safety Code System. A Class C violation shall exist when a facility fails to
maintain the required life safety systems and this threatens the health,
safety, rights or welfare of a resident. Isolated incidents of breakdown shall
not be considered a Class C violation if the facility has immediately notified
the Health Standards Section upon discovery of the problem and has taken all
necessary measures to correct the problem.
r. Dietary Allowance. A Class C violation
shall exist when it is determined that the minimum dietary needs of a resident
are not being met as ordered by the physician.
s. Resident Rights. A Class C violation shall
exist when facility personnel fails to inform a resident of his Resident Rights
as outlined in regulation, or facility personnel fail to allow a resident to
honor or exercise any of his rights as outlined in regulation or
statute.
t. Sanitation. A Class C
violation shall exist when it is determined that regulations relating to
sanitation are not met.
u.
Administrator. A Class C violation shall exist when it is determined that a
facility does not have a licensed administrator for 30 or more consecutive days
as required by regulation.
v.
Director of Nurses. A Class C violation shall exist when it is determined that
a facility does not have a director of nurses (DON) as required by regulation
for 30 or more consecutive days unless a waiver has been granted by the
department.
w. Notice of Staff
Vacancy. A Class C violation shall exist when it is determined that a facility
does not have a licensed administrator or a Director of Nurses and has not
notified the bureau within ten days as required by regulation.
NOTE: The examples above of Class C violations are
provided for illustrative purposes only.
7. Class D Violations. Those violations which
are related to administrative and reporting requirements that do not directly
threaten the health, safety, rights, or welfare of a resident.
NOTE: The following examples of Class D violations are
provided for illustrative purposes only and are subject to the conditions
outlined in subchapter L.
a.
Overbedding. A Class D violation shall exist when a facility is found to exceed
its licensed bed capacity.
b. False
Reporting. A Class D violation shall exist when it has been determined that a
report, physician's orders, nurses' notes, patient account records, staffing
records, or other documents or records which the facility is required to
maintain have been intentionally falsified.
c. Resident Trust Funds. A Class D violation
shall exist when it is determined that the facility's records reflect that
resident trust funds have been misappropriated by facility personnel or if a
resident has been charged for items which the facility must provide at no cost
to the resident.
d. Denial of
Access of Facility. A Class D violation shall exist when it is determined that
personnel from the Louisiana Department of Health and Hospitals, the United
States Department of Health and Human Services, or personnel of any other
agency authorized to have access to any nursing facility have been denied
access to the facility or to any facility document record.
e. Reporting of Unusual Occurrences/
Accidents .A Class D violation shall exist when it has been determined that a
facility did not report any unusual occurrences or accidents in a timely manner
as mandated by regulation.
f.
Residents' Council. A Class D violation shall exist when a facility fails to
allow a resident access to an established Residents' Council if one exists.
NOTE: The examples above of Class D violations are
provided for illustrative purposes only.