Louisiana Administrative Code
Title 48 - PUBLIC HEALTH-GENERAL
Part I - General Administration
Subpart 3 - Licensing and Certification
Chapter 92 - Direct Service Worker Registry
Subchapter E - Violations
Section I-9277 - Informal Dispute Resolution
Universal Citation: LA Admin Code I-9277
Current through Register Vol. 50, No. 9, September 20, 2024
A. When a direct service worker feels that he/she has been wrongly accused, the following procedure shall be followed:
1. The direct service worker may request an
informal dispute resolution (IDR) within 15 calendar days of the receipt of the
departments notice of violation. The request for an IDR shall be made to the
HSS in writing.
2. The IDR is
designed:
a. to provide an opportunity for
the direct service worker to informally discuss the allegations that make the
basis for placement of the finding;
b. for the agency to offer alternatives based
on corrections or clarifications, if any; and
c. to evaluate the necessity for seeking an
administrative hearing.
3. An IDR session will be arranged within 20
days of receipt of the written request.
4. During the IDR, the direct service worker
will be afforded the opportunity to:
a. talk
with agency personnel assigned to the IDR;
b. review pertinent documents upon which the
alleged violation is based;
c. ask
questions;
d. seek clarifications;
and
e. provide additional
information.
5. Notice
of the results of the IDR decision will be forwarded to the DSW in writing.
Such written notice will include any further opportunities for appeal, if
necessary and/or appropriate.
AUTHORITY NOTE: Promulgated in accordance with R.S. 40:2179-2179.1.
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