Current through Register Vol. 50, No. 9, September 20, 2024
A. Staff Plan. A
provider shall have a written plan for recruitment, screening, orientation,
ongoing training, development, supervision, and performance evaluation of staff
members.
B. Nondiscrimination. A
provider shall have a written policy to prevent discrimination and shall comply
with all state and federal employment and service delivery laws and regulations
pertaining to nondiscrimination.
C.
Recruitment. A provider shall actively recruit and, whenever possible, employ
qualified persons of both sexes representative of the cultural and racial
groups served by the provider. This shall include the hiring of qualified
persons with disabilities.
D.
Education and Experience Requirements. Provider shall establish requisite
education and experience qualifications for the crisis worker doing one-to-one
Intervention, which shall include:
1. a
bachelor's degree in a human service related field (social work, psychology,
counseling, criminal justice, education) and one year successful paid work
experience with clients with emotional disorders; or,
2. a high school diploma with two years
successful paid work experience with clients with emotional disorders;
however,
3. the provider may elect
to permit applicants who are parents of children with emotional disorders to
substitute their year(s) of successful parenting experience for the requisite
years of work experience.
4.
provider shall establish requisite education and experience qualifications for
crisis workers responsible for mental health assessments, which shall include:
a. A bachelor's degree in a human service
related field (social work, psychology, counseling, criminal justice,
education); and
b. two years
successful paid work experience with clients with emotional
disorders.
5. provider
shall establish requisite education and experience qualifications for crisis
workers responsible for clinical supervision of staff which shall include:
a. a valid Louisiana license in a mental
health/counseling profession (board certified social worker, licensed
professional counselor, licensed psychologist, physician, registered nurse);
and
b. successful work experience
with clients with emotional disorders.
E. Screening
1. Provider shall maintain documentation of
satisfactory criminal record check, as required by
R.S.
15:587.1, or documentation that an
application for criminal record check has been made if no response has been
received. A criminal records check shall be requested by the Provider prior to
the employment of any person who will have supervisory or disciplinary
authority over clients.
2. Provider
shall have a resume or a record of employment history on each staff
member.
3. Prior to employing any
person, and upon obtaining a signed release and the names of the references
from the applicant, a provider shall obtain three written references for each
prospective staff member or telephone notes from contact with said
references.
4. A provider's
screening procedures shall address the prospective staff member's
qualifications, ability, related experience, health, character, emotional
stability and social skills as related to the appropriate job description.
Documentation shall be maintained in the personnel file.
F. Orientation. A provider's orientation
shall provide a minimum of 18 hours of training for all crisis workers before
direct contact with clients will begin. The training will include:
1. Twelve hours of training in crisis
de-escalation and management of aggressive behavior, including passive physical
restraints and acceptable and prohibited responses. Documentation of
pre-service crisis training shall consist of a signed statement of the date(s),
hours, method and content of curriculum trained and confirmation of the staff
member's participation.
2. Six
hours of orientation in provider's emergency and safety procedures, universal
precautions, state law on client abuse and client rights, and provider's
policies and procedures, including prohibited disciplinary responses.
Documentation shall consist of a signed statement of the date(s), hours, and
topics of the orientation and confirmation of the staff member's
participation.
G.
Training
1. A provider shall ensure that each
crisis worker completes at least 40 hours of training per year. Orientation may
be considered in meeting this requirement during the staff member's first year
of employment. Routine supervision shall not be considered for meeting this
requirement. This requirement may be fulfilled through documented individual
consultation as well as group training sessions.
2. Direct service delivery staff members'
annual training shall be documented by signed statements consisting of the
dates, hours and content of the training, and confirmation of the staff
members' participation. Curricula shall include:
a. crisis de-escalation and aggression
control management, including physical restraint;
b. signs and symptoms of reactions to
medication, especially psychotropic medication;
c. psychotropic medications;
d. major mental disorders of population
served by program; description of disorders and treatment;
e. universal precautions, HIV, and Hepatitis
B;
f. CPR course appropriate to
client population, or yearly recertification in same;
g. first aid and emergency medical
procedures;
h. client rights,
mental health law, orders for protective custody, judicial
commitments;
i. mandated reporting
of child/adult abuse per state law.
H. Evaluation. A provider's performance
evaluation procedures shall address the nature, quality and effectiveness of a
crisis worker's interactions with clients, family and other providers.
Evaluations shall be completed at least annually.
I. Personnel Practices
1. A provider shall have written personnel
practices and written job descriptions for each staff position including
volunteers.
2. A provider shall
have an employee grievance procedure which complies with federal and state
law.
J. Abuse Reporting.
A provider shall have abuse reporting procedures which require all staff
members to report any incidents of suspected abuse or mistreatment whether that
abuse or mistreatment is done by another staff member or professional, family
member, the client, or any other person.
AUTHORITY NOTE:
Promulgated in accordance with
R.S.
46:51.
