Louisiana Administrative Code
Title 48 - PUBLIC HEALTH-GENERAL
Part I - General Administration
Subpart 3 - Licensing and Certification
Chapter 84 - End Stage Renal Disease Treatment Facilities
Subchapter D - Patient Care
Section I-8455 - Patient's Rights

Universal Citation: LA Admin Code I-8455

Current through Register Vol. 50, No. 9, September 20, 2024

A. Facilities are required to develop, post, and implement rules and policies that protect the rights of patients and encourage patient responsibility.

1. The facility shall have an operational/documented patient advice process in place that gives feedback to the administration of the facility.

B. Patient's Rights. Each facility shall develop and implement policies that protect the rights of their patients including, but not limited to, the right to:

1. be fully informed of rights, responsibilities and all rules governing conduct related to patient care and services;

2. be fully educated and supported concerning their illness;

3. adequate, safe and efficient dialysis treatment;

4. protection from unsafe and/or unskilled care by any person associated with the facility;

5. protection from unqualified persons providing services under the auspices of treatment;

6. consideration and respect toward the patient, family and visitors;

7. timely resolution of problems or grievances without threat or fear of staff intimidation or retaliation;

8. protection of personal property approved for use by the facility; and

9. protection from retaliation for the exercise of individual rights.

C. Grievance Procedure. The facility must have a grievance process and must indicate who the patient can contact to express a grievance. Records of all grievances, steps taken to investigate them, and results of interventions must be available to surveyors upon request. It is recommended that the facility appoint a grievance committee with patient representation to resolve major or serious grievances.

D. Abuse, Neglect, and Exploitation

1. The facility is responsible for taking necessary action to protect patients from an employee accused of abuse, neglect, or exploitation, for referring any licensed personnel to their respective professional boards, and/or contacting local authorities for investigation when indicated.

AUTHORITY NOTE: Promulgated in accordance with R.S. 46:153 and R.S. 40:2117.4.

Disclaimer: These regulations may not be the most recent version. Louisiana may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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