Louisiana Administrative Code
Title 48 - PUBLIC HEALTH-GENERAL
Part I - General Administration
Subpart 3 - Licensing and Certification
Chapter 68 - Adult Residential Care Providers
Subchapter E - Resident Protection
Section I-6859 - Resident Representation and Grievance Procedures
Universal Citation: LA Admin Code I-6859
Current through Register Vol. 50, No. 9, September 20, 2024
A. Resident Association
1. The provider shall have a formal process
and structure by which residents, in representative groups and/or as a whole,
are given the opportunity to advise the director regarding resident services
and life at the ARCP.
a. Any resident
association requests, concerns or suggestions presented through this process
shall be addressed by the director within a reasonable time frame, as
necessitated by the concern, request or suggestion.
2. Staff may attend the residency association
meetings only upon invitation made by the residents of the ARCP.
B. Grievance Procedure. A provider shall establish and have written grievance procedures to include, but not limited to:
1. a formal process to present
grievances;
2. a formal appeals
process for grievances;
3. a
process to respond to residents and resident association requests and written
grievances within seven days; and
4. the maintenance of a log to record
grievances, investigation and disposition of grievances.
AUTHORITY NOTE: Promulgated in accordance with R.S. 36:254 and R.S. 40:2166.1-2166.8.
Disclaimer: These regulations may not be the most recent version. Louisiana may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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