Louisiana Administrative Code
Title 48 - PUBLIC HEALTH-GENERAL
Part I - General Administration
Subpart 3 - Licensing and Certification
Chapter 56 - Behavioral Health Service Providers
Subchapter H - Client Rights
Section I-5663 - Grievances
Universal Citation: LA Admin Code I-5663
Current through Register Vol. 50, No. 9, September 20, 2024
A. The provider shall develop, implement and comply with a written grievance procedure for clients designed to allow clients to submit a grievance without fear of retaliation. The procedure shall include, but not be limited to:
1. a procedure for filing a
grievance;
2. a time line for
responding to the grievance;
3. a
method for responding to a grievance; and
4. the staffs responsibilities for addressing
grievances.
B. The provider shall ensure that:
1. the client and,
if applicable, the client's parent(s) or legal guardian(s), is informed of the
grievance procedure; and
2. all
grievances are addressed and resolved to the best of the providers
ability.
AUTHORITY NOTE: Promulgated in accordance with R.S. 36:254 and R.S. 40:2151-2161.
Disclaimer: These regulations may not be the most recent version. Louisiana may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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