Louisiana Administrative Code
Title 48 - PUBLIC HEALTH-GENERAL
Part I - General Administration
Subpart 3 - Licensing and Certification
Chapter 53 - Level III Crisis Receiving Centers
Subchapter H - Client Rights
Section I-5391 - Grievances
Universal Citation: LA Admin Code I-5391
Current through Register Vol. 50, No. 9, September 20, 2024
A. The facility shall develop, implement and comply with a written grievance procedure for clients designed to allow clients to submit a grievance without fear of retaliation. The procedure shall include, but not be limited to:
1. process for filing a grievance;
2. a time line for responding to the
grievance;
3. a method for
responding to a grievance; and
4.
the staff responsibilities for addressing and resolving grievances.
B. The facility shall ensure that:
1. the client and, if applicable, the
client's parent(s) or legal guardian(s), is aware of and understands the
grievance procedure; and
2. all
grievances are addressed and resolved to the best of the center's ability.
AUTHORITY NOTE: Promulgated in accordance with R.S. 36:254 and R.S. 28:2180.14.
Disclaimer: These regulations may not be the most recent version. Louisiana may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.
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