Louisiana Administrative Code
Title 46 - PROFESSIONAL AND OCCUPATIONAL STANDARDS
Part LX - Professional Counselors
Subpart 1 - Licensed Professional Counselors
Chapter 21 - Code of Conduct for Licensed Professional Counselors
Section LX-2105 - Confidentiality, Privileged Communication, and Privacy
Universal Citation: LA Admin Code LX-2105
Current through Register Vol. 50, No. 9, September 20, 2024
A. Licensees recognize that trust is a cornerstone of the counseling relationship. Licensees aspire to earn the trust of clients by creating an ongoing partnership, establishing and upholding appropriate boundaries, and maintaining confidentiality. Licensees communicate the parameters of confidentiality in a culturally competent manner.
1. Respecting Client Rights
a. Multicultural/Diversity Considerations.
Licensees maintain awareness and sensitivity regarding cultural meanings of
confidentiality and privacy. Licensees respect differing views toward
disclosure of information. Licensees hold ongoing discussions with clients as
to how, when, and with whom information is to be shared.
b. Respect for Privacy. Licensees shall
respect their clients' right to privacy and avoid legal and unwarranted
disclosures of confidential information.
c. Respect for Confidentiality. Licensees do
not share confidential information without client consent. The right to privacy
may be waived by the client or their legally recognized
representative.
d. Explanation of
Limitations. At initiation and throughout the counseling process, licensees
inform clients of the limitations of confidentiality and seek to identify
foreseeable situations in which confidentiality must be breached.
2. Exceptions
a. Danger and Legal Requirements. The general
requirement that licensees shall keep information confidential does not apply
when disclosure is required because a patient has communicated a threat of
physical violence, which is deemed to be significant in the clinical judgment
of the licensee, against a clearly identified victim or victims, coupled with
the apparent intent and ability to carry out such threat, or when legal
requirements otherwise demand that confidential information be revealed.
Licensee shall consult with other professionals when in doubt as to the
validity of an exception.
b.
Contagious, Life-Threatening Diseases. When clients disclose that they have a
disease commonly known to be both communicable and life threatening, licensees
may be justified in disclosing information to identifiable third parties, if
they are known to be at demonstrable and high risk of contracting the disease.
Prior to making a disclosure, licensees confirm that there is such a diagnosis
and assess the intent of clients to inform the third parties about their
disease or to engage in any behaviors that may be harmful to an identifiable
third party.
c. Court-Ordered
Disclosure. When subpoenaed to release confidential or privileged information
without a clients permission, licensees obtain written, informed consent from
the client or take steps to prohibit the disclosure or have it limited as
narrowly as possible due to potential harm to the client or counseling
relationship.
d. Minimal
Disclosure. To the extent possible, clients are informed before confidential
information is disclosed and are involved in the disclosure decision-making
process. When circumstances require the disclosure of confidential information,
only essential information is revealed.
3. Information Shared with Others
a. Subordinates. Licensees make every effort
to ensure that privacy and confidentiality of clients are maintained by
subordinates, including employees, supervisees, students, clerical assistants,
and volunteers.
b. Treatment Teams.
When client treatment involves a continued review or participation by a
treatment team, the client will be informed of the team's existence and
composition, information being shared, and the purposes of sharing such
information.
c. Confidential
Settings. Licensees discuss confidential information only in settings in which
they can reasonably ensure client privacy.
d. Third-Party Payers. Licensees disclose
information to third-party payers only when clients have authorized such
disclosure.
e. Transmitting
Confidential Information. Licensees take precautions to ensure the
confidentiality of information transmitted through the use of:
i. computers;
ii. electronic mail;
iii. facsimile machines;
iv. telephones;
v. voicemail;
vi. answering machines; and
vii. other electronic or computer
technology.
f. Deceased
Clients. Licensees protect the confidentiality of deceased clients, consistent
with legal requirements and agency or setting policies.
4. Groups and Families
a. Group Work. In group work, counselors
clearly explain the importance and parameters of confidentiality for the
specific group being entered.
b.
Couples and Family Counseling. In couples and family counseling, licensees
clearly define who is considered "the client" and discuss expectations and
limitations of confidentiality. Licensees seek agreement and document in
writing such agreement among all involved parties having capacity to give
consent concerning each individuals right to confidentiality and any obligation
to preserve the confidentiality of information known.
5. Clients Lacking Capacity to Give Informed
Consent
a. Responsibility to Clients. When
counseling minor clients or adult clients who lack the capacity to give
voluntary, informed consent, licensees protect the confidentiality of
information received in the counseling relationship as specified by federal and
state laws, written policies, and applicable ethical standards.
b. Responsibility to Parents and Legal
Guardians. Licensees inform parents and legal guardians about the role of
licensees and the confidential nature of the counseling relationship. Licensees
are sensitive to the cultural diversity of families and respect the inherent
rights and responsibilities of parents/guardians over the welfare of their
children/charges according to law. Licensees work to establish, as appropriate,
collaborative relationships with parents/guardians to best serve
clients.
c. Release of Confidential
Information. When counseling minor clients or adult clients who lack the
capacity to give voluntary consent to release confidential information,
licensees seek permission from an appropriate third party to disclose
information. In such instances, licensees inform clients consistent with their
level of understanding and take culturally appropriate measures to safeguard
client confidentiality.
6. Records
a. Confidentiality of Records. Licensees
ensure that records are kept in a secure location and that only authorized
persons have access to records.
b.
Permission to Record. Licensees obtain permission from clients prior to
recording sessions through electronic or other means.
c. Permission to Observe. Licensees obtain
permission from clients prior to observing counseling sessions, reviewing
session transcripts, or viewing recordings of sessions with supervisors,
faculty, peers, or others within the training environment.
d. Client Access. Licensees provide
reasonable access to records and copies of records when requested by competent
clients. Licensees limit the access of clients to their records, or portions of
their records, only when there is compelling evidence that such access would
cause harm to the client. Licensees document the request of clients and the
rationale for withholding some or all of the record in the files of clients. In
situations involving multiple clients, licensees provide individual clients
with only those parts of records that related directly to them and do not
include confidential information related to any other client.
e. Assistance with Records. When clients
request access to their records, licensees provide assistance and consultation
in interpreting counseling records.
f. Disclosure or Transfer. Unless exceptions
to confidentiality exist, licensees obtain written permission from clients to
disclose or transfer records to legitimate third parties. Steps are taken to
ensure that receivers of counseling records are sensitive to their confidential
nature.
g. Storage and Disposal
after Termination. Licensees store records following termination of services to
ensure reasonable future access, maintain records in accordance with state and
federal statutes governing records, and dispose of client records and other
sensitive materials in a manner that protects client confidentiality. When
records are of an artistic nature, licensees obtain client (or guardian)
consent with regards to handling of such records or documents.
h. Reasonable Precautions. Licensees take
reasonable precautions to protect client confidentiality in the event of the
licensees termination of practice, incapacity, or death.
7. Research and Training
a. Institutional Approval. When institutional
approval is required, licensees provide accurate information about their
research proposals and obtain approval prior to conducting their research. They
conduct research in accordance with the approved research protocol.
b. Adherence to Guidelines. Licensees are
responsible for understanding and adhering to state, federal, agency, or
institutional policies or applicable guidelines regarding confidentiality in
their research practices.
c.
Confidentiality of Information Obtained in Research. Violations of participant
privacy and confidentiality are risks of participation in research involving
human participants. Investigators maintain all research records in a secure
manner. They explain to participants the risks of violations of privacy and
confidentiality and disclose to participants any limits of confidentiality that
reasonably can be expected. Regardless of the degree to which confidentiality
will be maintained, investigators must disclose to participants any limits of
confidentiality that reasonably can be expected.
d. Disclosure of Research Information.
Licensees do not disclose confidential information that reasonably could lead
to the identification of a research participant unless they have obtained the
prior consent of the person. Use of data derived from counseling relationships
for purposes of training, research, or publication is confined to content that
is disguised to ensure the anonymity of the individuals involved.
e. Agreement for Identification.
Identification of clients, or students, or supervisees in a presentation or
publication is permissible only when they have reviewed the material and agreed
to its presentation or publication.
8. Consultation
a. Agreements. When acting as consultants,
licensees seek agreements among all parties involved concerning each
individuals rights to confidentiality, the obligation of each individual to
preserve confidential information, and the limits of confidentiality of
information shared by others.
b.
Respect for Privacy. Information obtained in a consulting relationship is
discussed for professional purposes only with persons directly involved with
the case. Written and oral reports present only data germane to the purposes of
the consultation, and every effort is made to protect client identity and to
avoid undue invasion of privacy.
c.
Disclosure of Confidential Information. When consulting with colleagues,
licensees do not disclose confidential information that reasonably could lead
to the identification of a client or other person or organization with whom
they have a confidential relationship unless they have obtained the prior
consent of the person or organization or the disclosure cannot be avoided. They
disclose information only to the extent necessary to achieve the purposes of
the consultation.
AUTHORITY NOTE: Promulgated in accordance with R.S. 37:1101-1123.
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