Current through Register Vol. 50, No. 3, March 20, 2024
A. Self-Restriction
1. Operators shall allow a player to restrict
themselves from placing a sports wager or accessing a sports wagering account
for a specific period of time, minimum of which shall be 30 days, as determined
by the player and shall implement procedures to prevent the person from placing
sports wagers.
2. Operators shall
develop and maintain an online self-restriction form and a process to exclude
any person from placing a sports wager who completes and submits the form to
the operator or licensee and shall provide a mechanism on its sports wagering
platforms to the online self-restriction form. Operators shall retain each
submitted online self-restriction form and restrict such persons from placing a
sports wager and may close the player's sports wagering account for the
specified time.
3. Online
self-restriction is different than submitting for the state's self-exclusion
list. When a player chooses the option of self-restriction, the operator shall
notify the requester of the option to also self-exclude with the state and the
link to the self-exclusion form on the board's website.
B. Self-Imposed Limits
1. Operators shall implement and maintain
procedures that allow players to limit themselves from:
a. placing a sports wager for a set period of
time;
b. paying more than a certain
amount of money for a sports wager; and
c. depositing more than a set amount of funds
into their sports wagering account.
2. Players shall have the option to adjust
the selflimits to make them more restrictive as often as they choose, but shall
not have the option to make the time period or limits less restrictive within
72 hours of setting. Any change must provide a prompt to ensure the player is
aware of the change and the player must then confirm the change.
C. Operators shall enforce the
limitations placed upon sports wagering accounts by:
1. providing a plan to honor requests from
players to self-restrict or self-limit or self-excluding;
2. providing a plan to ensure that,
immediately upon a player self-restricting or self-excluding, no sports wagers
or deposits are accepted from that player until the selfrestriction expires or
is removed or the self-exclusion is terminated;
3. providing a plan to allow a player that
self-restricts or self-excludes to access and withdraw remaining funds from his
sports wagering account; and
4.
ensuring self-restricted and self-excluded persons do not receive marketing or
advertisement during the period of self-restriction or
self-exclusion.
D.
Operators shall train employees on problem and compulsive gambling. Such
training shall include, but not be limited to: training on policies and best
practices for assisting players who may be problem or compulsive
gamblers.
E. Operators shall
provide the information necessary for a person to self-exclude.
F. Operators shall provide quarterly reports
to the division as to how many persons have self-restricted or
selfexclude.
G. Operators shall
comply with all requirements of the Act, these regulations, and internal
controls and, specifically, Chapter 3 of Part III of this Title.
AUTHORITY NOTE:
Promulgated in accordance with
R.S.
27:15 and 24.
