Louisiana Administrative Code
Title 37 - INSURANCE Part
Part XIII - Regulations
Chapter 151 - Regulation 108-Investigation of Discrimination Complaints
Section XIII-15109 - Notification of Insurer; Responses of Insurer
Current through Register Vol. 50, No. 9, September 20, 2024
A. After receipt of a complaint, the Division of Diversity and Opportunity shall notify the insurer against whom the complaint was filed. Notice to the insurer shall state the nature of the complaint and shall request that the insurer file a written response to the allegations of discrimination. The Division of Diversity and opportunity shall submit such notice to the contact person designated by the insurer to respond to inquiries from minority groups pursuant to R.S. 22:31(A)(2).
B. Within 20 days of receipt of the notice of complaint, unless provided an extension of time by the division, the insurer shall file a written response to the allegations. The insurers response shall be filed by mail, facsimile, or electronically. The response filed by the insurer shall respond to each complaint of discrimination alleged to have occurred. As part of the response, the insurer may submit any affirmative action plan that was in effect at the time of the alleged violation.
C. Failure of the insurer to respond timely shall result in a fine pursuant to R.S. 22:1995.
AUTHORITY NOTE: Promulgated in accordance with R.S. 22:31(C), 32(B), and 35(C).
