Louisiana Administrative Code
Title 28 - EDUCATION
Part LXI - Bulletin 1573-Complaint Management Procedures
Chapter 3 - General Provisions
Section LXI-301 - Adoption of State Complaint Procedures
Universal Citation: LA Admin Code LXI-301
Current through Register Vol. 50, No. 9, September 20, 2024
A. Each SEA shall adopt written procedures for:
1. resolution of any complaint,
including a complaint filed by an organization or individual from another
state, that meets the requirements of 34 CFR §300.662 by:
a. providing for the filing of a complaint
with the SEA; and
b. at the SEA's
discretion, providing for the filing of a complaint with a public agency and
the right to have the SEA review the public agency's decision on the complaint;
and
2. widely
disseminating to parents and other interested individuals, including parent
training and information centers, protection and advocacy agencies, independent
living centers, and other appropriate entities, the state's procedures under
§300. 660-300.662.
B. Remedies for Denial of Appropriate Services
1. In resolving a complaint where a failure
to provide appropriate services is found, an SEA, pursuant to its general
supervisory authority under Part B of the Act, must address:
a. how to remediate the denial of those
services, including, as appropriate, the awarding of monetary reimbursement or
other corrective action appropriate to the needs of the child;
b. appropriate future provision of services
for all children with disabilities.
AUTHORITY NOTE: Promulgated in accordance with R.S. 17:1941 et seq.
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