Kansas Administrative Regulations
Agency 97 - KANSAS COMMISSION ON VETERANS' AFFAIRS
Article 6 - VETERANS CLAIMS ASSISTANCE PROGRAM AND THE SERVICE GRANT PROGRAM
Section 97-6-10 - Quality assurance
Universal Citation: KS Admin Regs 97-6-10
Current through Register Vol. 43, No. 12, March 20, 2024
(a) A quality assurance program office in the VARO's one stop-service center, as specified in L. 2006, ch. 153, sec. 1(c) and amendments thereto, shall be established by the KCVA. KCVA VSRs shall be appointed by the KCVA as quality assurance program staff, who shall review each claim for both of the following:
(1) Development of the claim. The staff shall ensure that all
of the development required for each claim is completed. This development shall
include notifying any claimant or representative from whom further information
is needed and, if necessary, following up with any claimant or representative.
(2) Eligibility of the claimant. The staff shall review each
claim for the claimant's eligibility for the benefit being sought, based on the
following:
(A) The claimant's military service record;
(B) the character of the claimant's discharge;
(C) any contributions made by the claimant to the veterans'
benefit program, if applicable;
(D) any qualifying disability, if applicable;
(E) delimiting dates;
(F) any requests for VA counseling;
(G) any change in the veterans' benefit program; and
(H) any processing limitations.
(b) The staff of the KCVA quality assurance program shall notify the following, in writing and as applicable, about the USDVA's claims decision or decisions:
(1) The claimant;
(2) any VSO designated in the claimant's POA;
(3) a VSR in a designated field office; and
(4) any other designee of the claimant.
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