Kansas Administrative Regulations
Agency 30 - KANSAS DEPARTMENT FOR CHILDREN AND FAMILIES
Article 60 - LICENSING OF COMMUNITY MENTAL HEALTH CENTERS
Section 30-60-55 - Quality improvement program; records
Universal Citation: KS Admin Regs 30-60-55
Current through Register Vol. 43, No. 39, September 26, 2024
(a) Each center shall adopt and adhere to written policies and procedures that provide for a comprehensive quality improvement program designed to continually measure, assess, and improve the quality of the services that are provided by the center, any affiliated center, or any other provider with which the center has an affiliation agreement. These policies and procedures shall require the following:
(1) An ongoing means by which the
program measures the degree of consumer satisfaction with the services, from
consumers who are currently being or who have recently been provided these
services by the center, any affiliated center, or any other provider with which
the center has an affiliation agreement;
(2) an ongoing means of furnishing feedback
to the staff that provides those services with regard to each consumer's
satisfaction or dissatisfaction; and
(3) procedures that ensure that information
gathered or generated by the center's risk management program, required by
K.A.R. 30-60-56, and the center's utilization management program, required by
K.A.R. 30-60-57, is available to and utilized by the center's quality
improvement program.
(b) Records that demonstrate the center's compliance with this regulation shall be centrally maintained for at least five years.
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