Iowa Administrative Code
Agency 641 - PUBLIC HEALTH DEPARTMENT
Chapter 76 - MATERNAL AND CHILD HEALTH PROGRAM
Rule 641-76.11 - Contract agency performance
Current through Register Vol. 46, No. 19, March 20, 2024
Contract agencies are required to provide services in accordance with these rules.
(1)
Performance standards. The department shall establish
performance standards that contract agencies shall meet in the provision of
public health services. The performance standards for community-based agencies
are published in the quality assurance section (501) of the MCH Administrative
Manual. Copies of the performance standards are available from the Chief,
Family Services Bureau, Department of Public Health, Lucas State Office
Building, Des Moines, Iowa 50319-0075, or on the Iowa department of public
health Web site(
(2) Contract agency review. The department shall review contract agency operations through the use of reports and documents submitted, state-generated data reports, chart audits, on-site and clinic visits for direct care services as applicable for evaluation and technical assistance.
(3) Exception. A contract agency that does not meet a performance standard or fails to meet an action plan as approved by the department may be granted an exception for up to one year in order to improve performance. Such an exception must be requested in writing. If granted, the approval for the exception will include the conditions necessary for the successful completion of the standard, a time frame, and additional reporting requirements. The procedures for applying for and approving of an exception are outlined in the "Performance Standards, Maternal and Child Health Contractors, Family Services Bureau."
